XactLink: Bring Contractor-Initiated Claims into XactAnalysis

Non-program work doesn't have to slow anyone down. Built into Xactimate^® and XactAnalysis^®, XactLink™ connects non-program estimates securely from contractor to carrier—bringing everyone to resolution faster.

Non-program estimates slow down the property claims management workflow

When contractors submit estimates via PDF and email, carriers re-key data by hand, stretching cycle times, exposing sensitive information, and leaving claim activity off the record entirely.

One connected claims experience, built for both sides

With XactLink, carriers gain structure and visibility over non-program work. Contractors gain speed, transparency, and reduced manual steps. Whether you write estimates or review them, XactLink claims analysis software for contractors and carriers gives you a clearer path from estimate to settlement.

Carriers Contractors

Integrate non-program claims into your workflow

Stop searching for PDFs and email threads. Receive contractor-initiated estimates directly in XactAnalysis, where you can apply your standard review process and keep a documented audit trail on every action.

See the work you couldn't see before

Non-program estimates become structured claim data the moment they arrive. See pricing trends, vendor performance, and operational patterns clearly enough to sharpen decisions on reserving, leakage, and resource allocation—turning work that once stayed invisible into insight you can act on.

Learn more about XactLink for carriers

Submit faster, collaborate faster, get paid sooner

Send estimates and supporting documents straight from Xactimate—no PDF exports, no attachment limits. Track status in real time and keep every adjuster conversation in one secure place. Less non-billable admin, fewer manual handoffs, and more time on the work that pays.

Work the way you do today—with a clearer record

XactLink gives teams across offices the same consistent workflow, a cleaner revision history, and a more defensible record—so you always know where each estimate stands and can show how it got there.

Learn more about XactLink for contractors

Connected claims features that cut friction at every step

Every XactLink capability is built to remove a manual step, protect data, and keep the claim moving, no matter who's working it.

Direct estimate transmission

Send estimates from Xactimate straight into XactAnalysis, ending dependence on email, PDFs, and disconnected follow-up.

Secure in-platform review and collaboration

Accept, decline, and request changes without leaving XactAnalysis. Keep updates and communication in one place with timestamps, visibility, and process integrity.

Data capture and analytics

Capture data that can support pricing analysis, performance reporting, and more confident operational decisions across the claim lifecycle.

Speed and transparency

Reduce administrative drag, maintain control of your estimates, and create a clearer path from submission to settlement.

Related resources

Learn more about how to take full advantage of our powerful Xactware solutions.

General trainings

Claims and Estimating Skills Taught by Experts

Choose from various training options for flexible learning at your own pace, and benefit from Verisk-certified instructors in both physical and virtual classrooms.

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Documentation

Xactimate System Requirements

Check the minimum and recommended specifications for hardware, software, and network settings to get the best experience using Xactimate.

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Brochure

Xactimate platform comparison

See the difference between Xactimate's three platform options.

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Brochure

XactScope for Roofs and Exteriors

From initial scope to final estimate, the automation tools in Xactimate Sketch will easily guide your scoping for creating estimates.

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White paper

Pricing research methodology

Learn more about the history and makeup of our pricing research and methodology.

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Do more with the Verisk ecosystem

See how connected claims tools help carriers and restoration contractors work together with less friction.

Natural Disaster Damage To Residential Property

Property insurance claims management

Tap into the largest and only full-cycle property insurance claims management solution.

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Claims collaboration tools

Accelerate the claims cycle with the collaborative portal that helps streamline the claims process and elevates the policyholder experience.

Learn about ClaimXperience

Contents tracking for pack-out and pack-back

Keep customers in the loop on the pack-out and pack-back process and keep track of everything.

Learn about ContentsTrack

Claims solutions weather verification reports

Property-specific hail, straight-line wind, hurricane wind, and lightning data to help you verify damage and date of loss.

Learn about Benchmark

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Restoration job management

Enhance your workflow by streamlining job management for your restoration projects.

Learn about Restoration Manager

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Real-time quality assurance for reliable estimates

Customize and deploy rules that enforces estimating practices in real-time, eliminating time-intensive post-claim review.

Learn about XactXpert

Contents estimating

Accelerate personal property claims estimation for contents claims adjusters and contents replacement service providers with XactContents.

Learn more about XactContents

AI-powered self-service reporting

Get critical claims data insights faster with an intuitive interface that learns as you use it and speaks your language.

Learn about XactInsights

Contact us to learn more

For product information, pricing, or account status, our sales team is available Monday through Friday, 7 a.m. - 5 p.m. Mountain Time.

Sales

1-800-424-9228

Support

1-800-710-9228

For service or support:

Free live chat (via the eService Center) is available 24/7 (except Christmas Day and New Year's Day) to assist customers in real time.

Phone support for a $20 fee is available 6 a.m. to 6 p.m. Mountain Time, Monday - Friday (except Christmas Day and New Year's Day).

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