Claims Solutions

Respond

Harness weather data to enhance operational performance and decision-making around weather risk assessment, disaster preparation, loss prevention, and disaster response and recovery.

Accurate data can help streamline workflows for weather claims

The unpredictable nature of weather makes it difficult to mitigate risk, forecast claim volume, manage resources, and make meaningful decisions before and during weather events.

Respond^®gives you the insight you need to manage weather events proactively, no matter when and where they happen.

Data insights that guide your severe weather response

With weather data insights that are timely, accurate, and actionable, you can expedite your claims and help get your policyholders back to normal, faster.

Claims management decisions

Determine if a weather event warrants a catastrophe response and quickly assess storm severity, the number of claims adjusters and third party adjusters needed, and at what locations they’re needed most.

Treaty recovery

Determine the accurate date of loss and whether a loss was part of a catastrophe event. Insurance companies have identified millions of dollars of additional catastrophe recoveries or classified losses using Respond.

Proactive outreach

Contact policy holders quickly after an event. Screen claims and identify potential fraud.

IBNR analysis

Estimate affected policies within hours of an event and the volume of claims incurred but not reported.

Predictive analytics for claims

Improve predictive modeling for claims volume and pace. Our analysts can work with you to predict the effect of a storm in the context of your book of business, with expert interpretation and commentary on the analysis.

Respond weather analytics to predict demand

Respond weather analytics help you predict demand for your building repair products and services by giving you the reliable, timely weather-related data you need.

Correlate weather events to product demand

If inadequate weather-related demand planning is costing your business, Verisk's analysis and forecasting can tie into your demand planning system with predictive analytics that correlate weather events--such as hail, wind, and hurricane--to product demand.

Optimize response to storm-driven demand surges

Forecast storm demand surges more precisely by using predictive analytics to correlate each storm’s damage severity to local inventory needs for building materials and restoration supplies.

Increase revenue and provide superior customer service

Achieve optimal revenue generation while avoiding excessive inventory. Accurately forecast increased demand from distributors and retailers following storms, allowing for swift responses and timely product provision.

Storm-driven demand surge

Respond weather analytics empower building materials manufacturers, distributors, and contractors to optimize operations at the neighborhood level. We help you rebuild communities and restore the roofs over families’ heads.

Comprehensive views before, during, and after the storm

Damaging weather drives demand for materials to repair affected properties. Manufacturers, distributors, and contractors need to assess exactly where severe storms affect communities quickly so they can get the right materials to the right locations in the shortest amount of time.

Quantified hail damage

Respond’s hail detection algorithms and our nationwide footprint of homes allow you to quantify the damage and resulting storm demand surge down to the local level to facilitate decisive and timely responses.

Hurricane damage forecasting

Respond forecasts damage estimates up to five days before landfall. The predictive analytics are updated multiple times a day as the tropical cyclone approaches land.

National demand snapshot example

In this example, the radar indications of hail look similar across the East and South, but the impact is dramatically different. Storms in Pennsylvania and New Jersey damaged thousands of homes while storms in other areas produced far less damage. Organized response is necessary in a relatively narrow geographic zone between Reading, PA and the Jersey Shore.

South Carolina hail zones example

In this example, Respond estimated that the storm around Columbia, SC damaged about 8,000 homes.

Discover what Respond can do

Covering all major perils, Respond helps you prepare for and respond to events that affect your policyholders and book of business.

Discover what Respond can do

Analyze exposure to damaging hail and other perils

Respond lets you visualize the effect of each peril in the context of local policies. When a storm occurs, the near real-time weather analytics, which are based on weather radar, model data, and other inputs are automatically generated. They are then tailored to your needs and integrated into your workflow.

Analyze exposure to damaging hail and other perils

Features and capabilities

Policy impact alerts

Get detailed loss volume and coverages on your book of business by combining storm severity and policies in force. You can review the effect on residential and commercial properties from a variety of perils.

Predictive analytics

Improve predictive modeling for claims volume and filing pace. Our proprietary weather algorithms enable you to predict the effect of a storm in the context of your book of business and portfolio.

Catastrophe claims

Identify millions of dollars of classified losses or additional catastrophe treaty recoveries. Insurers can determine the most accurate date of loss related to hail, wind, and other storms and determine if a loss was part of a catastrophic event.

A broad spectrum of uses

Verisk Respond can enhance your catastrophe and non-catastrophe efforts.

Operational response

Improve operational processes and policyholder satisfaction by aligning staffing levels with resource demands, placing staff in optimal locations, assigning claims to adjusters based on experience, and validating the date of loss for each claim.

Financial reporting

Increase the accuracy of early-stage bulk reserves by analyzing claims, improving catastrophe classification and recovery, and using predictive modeling to set aside reserves.

Fraud management

Quickly detect potentially fraudulent claim patterns and escalate them to SIU personnel when warranted by using advanced technology and analytics.

Related resources

Explore weather-related topics from our industry experts.

Brochure

Respond Weather Data

Severe weather events like hail, wind, tornadoes, and wildfires cost insurers billions annually in the US and Canada. To manage these risks and boost profits, insurers are leveraging Verisk Respond. This service enhances claims management, field operations, unreported incident analysis, and predictive analytics.

Read the brochure

Flyer

Respond-Hail impact energy

Hail Impact Energy modeling provides a hail variable that is more predictive of hail claims than hail size alone and enables better decision making around event response.

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Flyer

Respond—Tornado Probability

Tornado Probability provides a first indication as to where tornadoes may have occurred and the probability that a tornado has impacted a particular area.

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Flyer

Respond-Wildfire Smoke

Our proprietary wildfire smoke solution allows insurers to take a deep dive into the intensity, extent, and duration of wildfire smoke at ground level.

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Do more with the Verisk ecosystem

Respond is part of the Xactware family of products. Add more functionality to Respond with powerful toolsets, reports, and maps.

Natural Disaster Damage To Residential Property

Property insurance claims management

Tap into the largest and only full-cycle property insurance claims management solution.

Learn about XactAnalysis

Claims solutions weather verification reports

Property-specific hail, straight-line wind, hurricane wind, and lightning data to help you verify damage and date of loss.

Learn about Benchmark

Satellite Image Of Tropical Cyclone Near Mexico

Interactive weather visualization and analytics platform

This GIS mapping and analytics tool helps you evaluate, understand, and respond to the impacts of significant weather-related risks and events.

Learn about Respond MAP

Contact us to learn more

For product information, pricing, or account status, our sales team is available Monday through Friday, 7 a.m. - 5 p.m. Mountain Time.

Sales

1-800-424-9228

Support

1-800-710-9228

For service or support:

Free live chat (via the eService Center) is available 24/7 (except Christmas Day and New Year's Day) to assist customers in real time.

Phone support for a $20 fee is available 6 a.m. to 6 p.m. Mountain Time, Monday - Friday (except Christmas Day and New Year's Day).

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