Loss Control

Claims adjusters are charged with a difficult task: They have to process claims quickly and efficiently, but sometimes they don’t have the necessary information to do so.…

December traditionally experiences catastrophes from wind and thunderstorm events or winter storms, but in recent years, wildfires have been a growing threat.

Legal analytics make it possible for insurers to derive actionable insights from legal data to improve claims handling and litigation outcomes.

Robotic process automation (RPA), machine learning, and AI can be embedded in processes throughout the claim life cycle—from triaging through settlement.

Workers’ comp analytics can improve claims process by identifying high-severity claims early, promoting consistency in claim handling, and improving return-to-work…

With hurricane season ending officially on November 30, we look ahead to the potential catastrophe risks for the month.

It’s no secret that medical fraud is a big problem, with some sources estimating the cost at more than $200 billion annually.

Insurers today are struggling with what seems like an intractable problem: the impact of rising claim severity on their bottom line. This upswing shows no sign of…

October marks the end of peak hurricane season. While the fourth quarter generally tends to be less active than the third, insurers should still be vigilant in preparing…

Complex medical bills can make it difficult for adjusters—already overloaded with cases—to find potential fraudulent or excessive billing.

For the second straight year, the Atlantic hurricane season had an early start with Subtropical Storm Andrea in May and Hurricane Barry in July, which was a…

Life insurers can face a myriad of challenges today. Some of those issues have plagued the industry for years—such as stagnant premium growth and low interest rates—while…

Within broad federal requirements, states and territories have significant flexibility in program design and administration, resulting in 56 unique Medicaid programs. 

Claims operations have evolved over the past several years, achieving greater efficiency by embracing innovation. But one key area remains an outlier in the…

As we head into the summer months—and deeper into Atlantic hurricane season—we examine recent catastrophe trends for July.