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Auto Claims

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February 10, 2020

How to optimise insurance claims and improve your customer’s experience

Customer expectations are continually evolving, no more so than in the world of insurance. Customers are increasingly digital-first and choosing services based on…

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January 27, 2020

Picture this: Get critical claim insights from vehicle location photos

As claims fraud persists—costing property/casualty insurers approximately $30 billion a year—adjusters play an increasingly important role in identifying questionable…

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January 16, 2020

How to find fraud in insurance claims

For insurers looking to stem the $30 billion-a-year insurance claims fraud problem, early detection is key. But with caseloads rising and hundreds of thousands of…

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January 15, 2020

Getting ahead of the claims game: Reducing the cost of personal injury claims, with or without delay to reforms

The 2018 Civil Liability Act is expected to take effect in April this year and is set to transform the handling of low-value personal injury claims in England and Wales.…

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December 17, 2019

Ohio court rules that Medicare Advantage Plans can sue insurers for “double damages” under the MSP

The U.S. District Court in Ohio ruled MAPs can sue insurers for “double damages” under the MSP and the three-year claims filing period doesn’t create a statutory…

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December 13, 2019

Distracted driving and commercial auto

You read about accidents caused by distracted drivers in the news all the time. It’s a serious issue and one that deserves attention by commercial auto insurers.

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December 10, 2019

Want to reduce cycle times? Find missing claim details faster

Claims adjusters are charged with a difficult task: They have to process claims quickly and efficiently, but sometimes they don’t have the necessary information to do so.…

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November 6, 2019

Why data is critical to countering insurance fraud in Ireland

Insurers in Ireland need to look at how they can use data from a wide variety of sources to significantly reduce the risk of fraud at the application and claims stage.

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October 29, 2019

As claim severity climbs, analytic insights hold key to containment

Insurers today are struggling with what seems like an intractable problem: the impact of rising claim severity on their bottom line. This upswing shows no sign of…

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July 18, 2019

Life insurance fraud: A holistic claims view key to detection

Life insurers can face a myriad of challenges today. Some of those issues have plagued the industry for years—such as stagnant premium growth and low interest rates—while…

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July 18, 2019

More is more: Why 100 billion miles of driving data matter

Multisource telematics data needs advanced analytics like artificial intelligence and machine learning to yield insight for insurers, but volume also matters.

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July 10, 2019

The growth of litigation funding and its potential effects on commercial auto insurance: Part Two

Litigation funding’s impact on insurers can be huge, starting with the potential for nuclear verdicts. Commercial auto insurers consider anticipated risks and predicted…

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April 1, 2019

Commercial auto insurers begin to tap fleet telematics data

Though adopted early by personal lines insurers, telematics is just coming into its own in the commercial auto space.

Innovation
December 10, 2018

Verisk named People's Choice Innovation Vendor of the Year by Insurance Nexus

Insurance Nexus, a global provider of insights and events for the insurance industry, has named Verisk as its People’s Choice Innovation Vendor of the Year.

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November 27, 2018

Uncover key claim details with social media

The average person spends two hours a day on social media. Hidden within the sea of tweets, snaps, and posts on these social platforms is valuable information for the…