Lou Riggio

Lou Riggio is director of product innovation for Decision Net at Verisk. You can contact him at Louis.Riggio@verisk.com.

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12/8/2020 - 3 min read

What do you know about the claimant? Simple ways to find third-party details

Adjusters can quickly find claimant details from policy information and verify the parties involved in an accident are who they say they are in Decision Net.

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11/2/2020 - 4 min read

Why improving subrogation may be more valuable than adding a policyholder

Investing in subrogation operations can yield a better ROI than acquiring a new policyholder.

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10/23/2020 - 3 min read

Maximizing recovers boost customer satisfaction better subrogation

An effective subrogation operation is built on data and analysis.

11/27/2018 - 4 min read

Uncover key claim details with social media

The average user spends 2 hours a day on social media. Hidden within the sea of tweets, snaps, and posts on these social platforms is information for the claims process.

7/11/2018 - 3 min read

How a professional’s reputation can expose inflated claims

Trusting information at face value is a thing of the past. Claims professionals know this well, because they must gather information on a claimant and research prior losses to validate a claim.

4/25/2018 - 3 min read

Looking beyond the blind spots to get the whole claims picture

Missing details can be key to settling insurance claims. What insurers don’t know can definitely hurt them.

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