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PROPERTY CLAIMS ESTIMATING

Xactimate System Requirements

System requirements

Xactimate runs on three platforms: desktop, online, and mobile.

Desktop

Verisk invests heavily in emulating and testing hundreds of combinations of hardware and software scenarios. We focus on the scenarios predominant in the market that will return the best results for our customers. Xactimate system requirements often correspond to the same trends established by Microsoft. We recommend a Microsoft "System Rating" of 4.0 for the best possible performance results.

Xactimate and other Verisk estimating products are not supported on Mac OS. The products work with the Windows operating systems, listed below. We do support machines using a dual boot configuration as long as only one operating system is running at a given time, and as long as that operating system is supported.

Operating Systems:

  • Windows 8.1, 64-bit (Important: Support for Windows 8.1. will be discontinued on January 1, 2023.)
  • Windows 10, 64-bit
  • Windows 11, 64-bit

Technical Specifications:

Xactimate desktop can be used on any desktop, laptop, tablet PC, convertible, or netbook that supports these system requirements.

Important note: If your system is an enterprise solution as administered by a dedicated IT team, contact your account manager before proceeding with setup.

If you do not have a systems administrator or account manager, but still have questions, please reach out to support.

Specification Recommended for Best Results
Processor A quad-core x64-bit processor (examples: Intel Core i5 or Core i7, AMD A10 or FX)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX) or equivalent integrated graphics
Memory 16 GB of RAM or more
Hard Drive 30 GB of continual free space and a solid-state drive
Resolution Monitor resolution set at 1920x1080 with 100% scaling or set at a similar or higher quality
Internet A high-speed internet connection

Required

  1. x64-bit processor - not compatible with Surface Pro X or other ARM-based processors. 
  2. .NET Framework 4.7.2
  3. Visual C++ Redistributable for Visual Studio 2015, 2017, and 2019 (download links)

Using DISTO Devices with Xactimate desktop

Bluetooth 4.0 is required for Microsoft Windows machines as well as the DISTO device. These compatible DISTO devices require a computer with Bluetooth 4.0:

  • E7100i
  • D1
  • D2

These compatible DISTO devices require a computer with Bluetooth 4.0 and a Leica DISTO plugin:

  • E7500i
  • D810
  • S910

Online

Operating Systems:

  • Windows 8.1, 64-bit
  • Windows 10, 64-bit
  • Windows 11, 64-bit

Technical Specifications:

Xactimate can be used on any desktop, laptop, tablet PC, convertible, or netbook that supports these system requirements.

For the best experience with Xactimate online, we recommend you use a computer with the following minimum system requirements:

Specification Recommended for Best Results
Browser Google Chrome, Firefox, or Microsoft Edge (version 79 or higher). Third-party cookies must be enabled.
Extension ClickOnce
Processor A quad-core x64-bit processor (examples: Intel Core i5 or Core i7, AMD A10 or FX)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX) or equivalent integrated graphics
Memory 16 GB of RAM or more
Hard Drive 30 GB of continual free space and a solid-state drive
Resolution Monitor resolution set at 1920x1080 or higher
Internet A high-speed internet connection

Required

  • x64-bit processor - not compatible with Surface Pro X or other ARM-based processors. 
  • .NET Framework 4.7.2
  • Visual C++ Redistributable for Visual Studio 2015

Mobile

Apple

  • iOS 14 and above
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate Cloud account

Android

  • Devices using Android 8.0 – Android 10
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate Cloud account

Xactimate mobile for Android has been tested on a number of devices. For best performance, we recommend the following Android devices:

Tablets

  • Samsung Galaxy Tab S3 and above
  • HUAWEI MediaPad M3
  • Google Pixel C (no GPS support)

Please Note: Dell tablets are not supported.

Phones

  • OnePlus 7 and above
  • Samsung Galaxy Note 10 and above
  • Samsung Galaxy Note S9 and above
  • Samsung S20 Google Pixel 3 and above

Why only these Android devices?

At Verisk, we want to be sure that users of our mobile apps have the best possible experience, and we know this is accomplished when both the hardware environment and software perform optimally together.

With thousands of Android devices currently on the market, it is impossible to test our Android app on every device. Many of these devices perform well, however some are not suited for a complex, large-scale business application.

Verisk invests heavily in testing its mobile apps on many hardware platforms, monitoring performance, stability, and scalability, and then using the results to provide guidelines as a service to our users. We are confident that those using devices on the supported list will have the best possible experience with their app.

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