Service Directory

ISO Customer Support Center

E-mail: njsupport@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• request additional Internet ID numbers
• request a copy of the Universal Format manual
• request other system info or resources
• add public- and criminal-records users

ISO ClaimSearch Sales

E-mail: info.claimsearch@iso.com
Phone: 1-800-888-447

Call or e-mail to:

• sign up for ISO ClaimSearch participation
• request new or additional services
• request training resources or support

ISO ClaimSearch Operations

E-mail: njsupport@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• discuss system-to-system electronic reporting and receipt of results

ISO ClaimSearch Consumer Inquiries

E-mail: njsupport@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• review your own claims history (individuals only)

NetMap Analytics

E-mail: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• request info about NetMap for Claims

ISO ClaimSearch Public and Criminal Records

E-mail: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• sign up for access to public and criminal records

Marine Index Bureau

E-mail: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• request info about MIB

ISO ClaimSearch NMVTIS Compliance Service

E-mail: claimsearchnmvtis@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• sign up for access to ISO ClaimSearch NMVTIS Compliance Service

ISO ClaimSearch Medicare Secondary Payer Reporting Service

E-mail: Claimsearchmsp@iso.com
Phone: 1-800-888-4476

Call or e-mail to:

• sign up for access to ISO ClaimSearch Medicare Secondary Payer Reporting Service