Service Directory

ISO Customer Support Center

Email: njsupport@iso.com
Phone: 1-800-888-4476

Call or email to:

  • request additional Internet ID numbers
  • request a copy of the Universal Format manual
  • request other system info or resources
  • add public- and criminal-records users

ISO ClaimSearch Sales

Email: info.claimsearch@iso.com
Phone: 1-800-888-447

Call or email to:

  • sign up for ISO ClaimSearch participation
  • request new or additional services
  • request training resources or support

ISO ClaimSearch Operations

Email: njsupport@iso.com
Phone: 1-800-888-4476

Call or email to:

  • discuss system-to-system electronic reporting and receipt of results

ISO ClaimSearch Consumer Inquiries

Email: njsupport@iso.com
Phone: 1-800-888-4476

Call or email to:

  • review your own claims history (individuals only)

NetMap Analytics

Email: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or email to:

  • request info about NetMap for Claims

ISO ClaimSearch Public and Criminal Records

Email: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or email to:

  • sign up for access to public and criminal records

Marine Index Bureau

Email: info.claimsearch@iso.com
Phone: 1-800-888-4476

Call or email to:

  • request info about MIB

ISO ClaimSearch NMVTIS Compliance Service

Email: claimsearchnmvtis@iso.com
Phone: 1-800-888-4476

Call or email to:

  • sign up for access to ISO ClaimSearch NMVTIS Compliance Service

ISO ClaimSearch Medicare Secondary Payer Reporting Service

Email: Claimsearchmsp@iso.com
Phone: 1-800-888-4476

Call or email to:

  • sign up for access to ISO ClaimSearch Medicare Secondary Payer Reporting Service