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Contact Customer Support

Our team is happy to answer your questions. Please fill out the form below and we will be in touch as soon as possible. Need to connect in a hurry? Give us a call at the number listed under “Other Ways to Connect”.

For Property Estimating Solutions support (formerly Xactware) please contact us here.

Other Ways to Connect

For Property Estimating Solutions support (formerly Xactware) please contact us here.

For all other inquiries
Please contact us for questions, technical support, or to reach a salesperson. We are available Monday through Friday, 7 a.m. — 8 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Property Estimating Solutions (formerly Xactware) Customer Support: 1-800-710-9228

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489.

Employment Verification

To request verification, use the information below. You'll be asked to provide the Verisk employer code: 25832

The Work Number

If there are any issues with the employee verification line, please contact Verisk Customer Support at 1-800-888-4476.

Corporate Headquarters

You will soon be redirected to the 3E website. If the page has not redirected, please visit the 3E site here. Please visit our newsroom to learn more about this agreement: Verisk Announces Sale of 3E Business to New Mountain Capital.