Misty Zerkel is the Director of Client Success at Verisk, bringing more than 20 years of experience in the insurance industry. She previously served as a Client Success Consultant at Verisk for three years, partnering closely with clients to drive measurable outcomes through strategic collaboration and data-driven insights.
Her career began in total loss and liability adjusting before transitioning into Special Investigations, where she spent two decades—seven in a senior leadership role—leading teams, managing special investigation operations, and advancing operational excellence. Today, Misty is passionate about building trusted client relationships, streamlining processes, and empowering teams to turn challenges into opportunities for growth.
You can contact Misty at misty.zerkel@verisk.com
5/12/2026 - 3 min read
See how Risk Response helps insurers identify claim risk early to fast-track low-risk claims and flag potential fraud.