Claims

The big question facing many insurers and policyholders is: Are we equipped for these rare-but-devastating disasters?

Claim handlers spend a lot of time on the phone trying to get third-party policy information for subrogation purposes or to validate coverage.

Rising injury claim severity is presenting insurers with significant challenges. Not only are these claims more costly, but they’re often more complex.

After two years, COVID-19 continues to impact workers’ compensation claims. In previous entries, we provided a broad look at the industry.

Knowing a property's history, including changes in ownership and occupancy, is essential to paint a vivid picture of a property's condition.

How can you ensure your suspected fraud referral will grab the attention of law enforcement?

It is no secret that high WCMSAs amounts can complicate claim settlement, insurers often have more power than they realize.

CMS held a webinar to discuss the Medicare Secondary Payer Recovery Portal’s (MSPRP’s) “Go Paperless” function.

More than 6.8 million properties were affected by one or more damaging hailstorms, a nearly 10 percent increase from 2020

CMS makes what it terms as “clarifications” regarding the application of its EBMSAs and non-submit MSA policy as stated in Section 4.3 of the Reference Guide.

When a vehicle is deemed a total loss, it can take days or weeks for the auto insurers to notify and pay the lienholder.

It takes substantial resources to get a complete picture of the medical history and relevant data in a case to properly review demand packages.

Organizations have been investing heavily in AI recently, and the insurance industry is no different.

CMS has released a notice advising that MSP recovery debts may now be paid using ACH transactions.

As employers ask employees to return to the office, employee lawsuits are on the rise.