We're excited to share an expansion of Claims Coverage Identifier Alerts into Claim Scoring! Going forward, when coverage alerts trigger on scored claims, they will be included as Claim Scoring Rules that contribute to the overall claim score. These new rules will flag the following behaviors:
- An insured has multiple active policies on the date of loss
- A VIN is in a No Pay/No Play scenario
- A new policy within close proximity to the date of loss
- A cancelled policy within close proximity to the date of loss
These Rules will take the place of CCI ClaimAlerts on scored claims and are configurable by weights and thresholds within Customizer. Additionally, these Rules can be used to create custom loss scenarios with Architect.
Note: To make use of these new rules you must be a subscriber to Claims Coverage Identifier.
If you have any questions, please reach out to your client success representative.