Fraud

Non-rate actions that don’t require a rate filing are one of the fastest ways to help with insurers’ profitability during a hard market.

How can you ensure your suspected fraud referral will grab the attention of law enforcement?

Homeowners insurers and their customers in Florida are navigating a turbulent market, and roof coverage figures prominently in the turmoil.

Organizations have been investing heavily in AI recently, and the insurance industry is no different.

As employers ask employees to return to the office, employee lawsuits are on the rise.

The concept of new and emerging provider fraud trends doesn’t only apply to recent medical providers showing up on your radar.

Customer expectations for faster, more convenient service have been one of the key drivers of innovation for insurers.

Low-exposure medical provider fraud may be costing you millions

Digital adoption and automation have rapidly accelerated the past two years, and fraud management needs to keep pace.

Learn about updates to the ISO Crime and Fidelity Insurance Program for 2022.

Straight-through processing is considered the holy grail of digital claims—where insurers can intake, process, and pay claims automatically

As insurers’ interest in artificial intelligence (AI) grows, we must not only embrace its immense capabilities but also work to mitigate its potential risks.

Medical provider fraud, waste, and abuse— which have largely eluded most insurers—is an insidious, often unseen, problem that can damage insurers’ margins.

Application integrity for personal auto insurance has deteriorated more than 20 percent over the past eight years, according to Verisk research.

The use of external data can help insurers identify potential fraud, but also shorten the customer journey by validating information more efficiently.