Easily identify and verify critical risk characteristics
Now you can truly collaborate with policyholders. Involving the customer more deeply in the home inspection process can help improve engagement and reduce costs.
Increase customer engagement
Policyholders today expect a service that works around their calendar, not yours. Accommodate their busy schedules and safeguard their privacy with a self-inspection option that enables policyholders or their agents to upload documents, images, and videos directly to OneXperience—at their convenience and with no need for an inspector to visit.
Engage digitally—in real time
Gain the advantage of “eyes on-site”—right from the underwriter’s desk. Use OneXperience video collaboration to engage with customers digitally in real time at their convenience.
Collaborate with customers
Built-in, easy-to-use collaboration tools enable seamless two-way communication, including:
- Messaging
- Video upload
- Shared calendars
Find and create custom documents for every situation
Find and tailor documents for every kind of inspection scenario you encounter. Easily create and hand off forms that match your business needs for data collection, checklists, or information verification with OneXperience. Centralize and organize completed documents down to the customer level.
Discover OneXperience
Learn more about Verisk’s InsurTech solution that enables digital engagement between policyholders and their insurers during a critical underwriting step—the home inspection.
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