We’re passionate about solving our clients’ toughest claim challenges through a single platform that connects insurers, law enforcement, regulators, and more.
Top P&C insurers
State and federal regulators
Data sources
Law enforcement connections
P&C industry professionals
Daily claim transactions
Claims records processed
For more than 50 years, we've helped shape the claims landscape—and we're accelerating into the future.
The Index System is founded by the Association of Casualty and Surety Insurance Companies
Insurance Service Office, Inc. (ISO®) is established as a nonprofit insurance advisory rating organization serving the property and casualty (P&C) insurance industry
The Property Insurance Loss Register (PILR) is launched as the P&C industry's first property claims database
American Insurance Services Group (AISG) is established as a not-for profit owned and operated by the American Insurance Association (AIA)
Insurance Fraud Management (IFM) Conference launches
The National Insurance Crime Bureau (NICB) is created through a merger of the Insurance Crime Prevention Institute (IPI) and the National Auto Theft Bureau
ISO acquires AISG
ISO transitions to a for-profit company
ISO acquires the National Insurance Crime Bureau (NICB) claims and related databases and software
Industry councils and task forces are created for guidance in the development of the claims database
ISO ClaimSearch® is formed from the merger of the INDEX and PILR databases and NICB's auto theft claim system
Universal Format created to standardize ClaimSearch submissions
New ISO ClaimSearch claim reporting and search software is created
ISO ClaimSearch Investigations Query (IQ) Tool launches
ISO acquires the Marine Index Bureau
Research Hub (formerly DecisionNet) is launched, providing access to public records
ISO acquires Network Analysis (formerly NetMap)
Claim Scoring (previously ClaimDirector) launches
Verisk Analytics® is formed, and ISO becomes a subsidiary; ClaimSearch becomes part of Verisk's broader suite of analytics and data services
Verisk goes public
ClaimSearch introduces integrated compliance tools for Medicare Section 111 and total loss vehicle reporting
Go-live of enhanced fraud detection algorithms and data analytics tools
ClaimSearch database reaches 1 billion claims
Visualized ClaimSearch launches
Single Sign-On (SSO) implemented
Risk Response launches
Loss photo contributory database launches, marking the inception of Digital Media Forensics
Introduction of AI and machine learning to ClaimSearch
Claims Coverage Identifier (formerly Policy Insights Report) launches
Provider Scoring (formerly MedSentry) launches with Aggregated Medical Database (AMD)
Lien Check tool launches for total-loss claims
Verisk's strategic portfolio transformation to be a global insurance-focused data analytics solutions provider
Anti-Fraud One – Government launches
Digital Media Forensics loss photo database reaches 500 million
ClaimSearch database surpasses 1.8 billion claims
ClaimSearch Life Solutions for Long-Term Disability (LTD) and Long-Term Care (LTC) launches
Claims Video Capture launches
Digital Asset Finder and Digital Commerce Detector launches
Get powerful fraud detection, seamless compliance, and real-time analytics—helping you work faster, smarter, and with greater confidence.
Instant fraud indicators and match reports enable faster claim triage and confident decision-making.
Access detailed claim histories across all lines of business and timeframes for deeper investigation context.
Visual dashboards transform data into actionable insights for performance tracking and trend identification.
Automated reporting satisfies requirements across all U.S. jurisdictions—ensuring peace of mind.
Explore the most frequently asked questions about ClaimSearch—covering how it works, who it serves, and how it helps fight fraud and streamline claims.
ClaimSearch is where the industry comes together to share claims data—more than 1,850 contributors strong, including the top 100 P&C insurers. That kind of collective insight gives you a clear, wide-angle view of the claims landscape. It helps you work faster, make better decisions, and stay ahead of fraud. It’s the power of shared intelligence, working for you.
ClaimSearch helps claims and SIU teams make smarter decisions from day one to final resolution. It flags potential fraud right away, gives you full loss histories for better context, and keeps an eye on claims in real-time to catch red flags early. Visual dashboards make it easy to track performance and spot trends, while automated compliance reporting saves time. And because it connects you to a broader claims network, collaboration and data sharing is made easier across the industry.
Because nothing else comes close. Nearly 200,000 claims professionals rely on ClaimSearch every day, making it foundational to the claims process. It captures over 95% of carrier claims data and transforms it into powerful claim intelligence—like visual histories and risk indicators. It also helps carriers automatically meet regulatory compliance needs, so teams can stay focused on what matters most. It’s not just data—it’s clarity, speed, and confidence in every claim.
Trust, scale, and staying power. ClaimSearch has been foundational to claims data sharing for over 50 years. With unmatched completeness, connectedness, and security, it helps you fight fraud, streamline claims, and support compliance. These strengths can’t be built overnight—they reflect the trust the industry places in ClaimSearch, and the expertise behind it. And with customer centric innovation, it’s built to solve tomorrow’s challenges, not just today’s.
Access to ClaimSearch is limited to credentialed users and strictly for approved purposes. These include detecting or preventing fraud, criminal activity, or material misrepresentation in connection with insurance transactions, or accessing data related to an individual or property involved in an authorized ClaimSearch transaction. Law enforcement users may access ClaimSearch only for investigating vehicle theft, insurance-related crime, or developing background information tied to homeland security—and must be authorized by the NICB to do so.
Because near-total contribution means total confidence in the data. With 95% of carriers sharing claims, professionals get a much clearer view—spotting potential fraud faster or moving claims through more efficiently for a better customer experience. This level of participation is unmatched. ClaimSearch is where the industry connects.
Enhance your fraud detection and claims processing with our comprehensive solution ecosystem.
Evaluate claims with predictive scoring to prioritize investigations and improve outcomes.
Expose anomalies in customer-submitted photos and documents with sophisticated automation.
Ensure precise payment with accurate auto insurance details, verified DMV data, contact information, and claims history.
Improve referrals and investigations with advanced provider analytics to identify outlier trends and patterns.
Access a centralized hub for claims research to find relevant details quickly and efficiently.
Discover the hidden relationships and connections among claimants, providers, and businesses.
See what really happened with real-time video coverage of intersection accidents.
Uncover suspicious online activity for high-value assets from before and after a claim is filed.
Locate stolen vehicles and high-value assets across online marketplaces and digital platforms.
Enhance fraud detection and uncover offsets for long-term care (LTC) and long-term disability (LTD) insurance.
Resources to help you solve your biggest claim problems
We are available Monday through Friday, 7 a.m. — 8 p.m. US Eastern Time.
Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.
International Access code, then
800-489-77489
When calling from the UK, please dial
00-800-4897-7489
Get all the information you need in one place—from customer support to sales, operations, and more.