Multifactor Authentication for ClaimSearch Login

August 11, 2025

Multifactor authentication (MFA) has become an increasingly common method to help make websites and systems more secure by reducing the risk of unauthorized access. MFA involves using more than just your username and password to login to a system – you need to use something additional in your possession to gain access. Many of us already use MFA today to access important and personal things like bank accounts, insurance policies, smart home devices, health information, and so much more. Soon you’ll use it when accessing ClaimSearch.

There is very little for you to do to use this new functionality. Once your user account is enabled, every time you login to ClaimSearch, a one-time verification code will be automatically emailed to you. You’ll need to enter this code on-screen to finish logging into ClaimSearch. Our system will automatically use the email address associated with your user account, so now would be a good time to double check that we have the correct email address. You can do this by accessing ClaimSearch, clicking on the three dots in the upper-right corner, and selecting User Profile.

Throughout the course of August and September 2025, MFA functionality will be rolled out to users who login to ClaimSearch manually using their username/email and password. Users within the same organization may be activated at different times, so don’t be concerned if your colleagues are activated and you are not. It’s important to note that those who access ClaimSearch via Single Sign On (SSO) - i.e. a button or link from within your company portal or internal claim system – will not be impacted by this change.

If you have any concerns or questions about this, please contact our Customer Support team at 1-800-888-4476 or njsupport@verisk.com.

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Multifactor Authentication for ClaimSearch Login

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