Skip to Main Content

Getting Started with Xactimate

Download Xactimate

Get started with Xactimate by ordering a new subscription or demo. Before installing, be sure to review the system requirements.

Xactimate Desktop


Download Xactimate to your computer and double-click the file to install.

Download Xactimate
Xactimate Mobile


Xactimate mobile is available for Apple or Android.

Visit the Apple Store or Google Play.

Xactimate Online


Access Xactimate online at

How to log in

Xactimate Log In

How to log in

Log in to Xactimate with your online ID, which was created when you started a new subscription or demo trial.

Need to create an account, change your password, or reset your ID? Visit Account Settings.

Join the Xactimate mailing list and be notified of exciting new product features and important product announcements.

Xactimate support

  • The eService Center provides free assistance from a searchable database of thousands of documents, videos, product tips, and more.
  • Free live chat support is available 24/7 (except Christmas Day and New Year’s Day). Log in to the eService Center to connect with our knowledgeable staff.
  • Phone support is available for an additional fee of $20 per case. Hours are 6 a.m. – 6 p.m. MT, Monday – Friday (except Christmas Day and New Year’s Day). Call 1-800-710-9228.

Xactimate training resources

Xactimate Training Resources

Xactimate training resources

Training is one of the best ways to improve your speed and success with Xactimate. Explore our many training options designed to help you develop proficiency with the software.

  • Onsite Training – Tailored, in-person training at your facility over 2-3 days from certified training professionals.
  • Classroom Training – Regional classroom instruction available throughout the country
  • Virtual Classroom Training – Convenient training right from your home or office
  • Self-paced Training – Xactware Classroom with more than 100 hours of informative content
  • Construction Basics – An on-demand video library which connects common construction jobs with estimation practices
  • Xactimate Workbooks – Supplemental training workbook to help prepare you for certification
  • Xactimate webinars – Live and on-demand library of Xactimate-related topics so you never stop learning
  • Xactimate Xpert Tips – Get quick video answers for those “How do I?” questions

Get Xactimate certified

Certification Levels

Get Xactimate certified

Xactimate certification shows you’ve obtained the skills to create an estimate from start to finish using Xactimate desktop, giving your employer or customer the confidence they’ve hired a highly qualified estimator.

For each certification level you must:

  1. Participate in a practical hands-on lab where you create an estimate based on a specific Sketch and scope scenario.
  2. Take and pass a practical exam related to the lab.
  3. Pass a written test consisting of true/false, multiple choice, and matching questions.

Frequently asked questions

Have other questions? Please contact us for additional information.

  • Login to 
  • From within the Xactimate Tab, click “Tools"
  • Click “Register”
  • Click “I don’t have an XactNet address and need a new one,” then click OK
  • Accept the end user license agreement
  • Complete the required information and click “continue”
  • A screen will appear indicating successful registration
  • Login to Xactimate desktop
  • Create a new estimate or open one
  • Click the "Sketch" or "Estimate Items" tab. You will see a prompt to select a price list
  • Click "Request Price List" link in the lower left corner
  • From the "Request Price List" options, select your state and city, or search by Zip or postal code
  • Click “Download”
  • The Xactimate Cloud lets you to access projects across multiple devices using Xactimate desktop, mobile, and online platforms. This guide will walk you through the basics of using the Xactimate Cloud.

Do more with the Verisk ecosystem

Typing On Laptop

XactContents + Xactimate

Handle structural claims with Xactimate paired with the XactContents module to build personal property inventories and price contents items.

Learn more
Xactanalysis Warehouse

XactAnalysis + Xactimate

Manage property claim assignments from first notice of loss through resolution.

Learn more
Benchmark Support

Benchmark + Xactimate

Verify the cause and date of loss for hail, lightning, and wind claims right from your estimate.

Learn more
Restoration Manager Support

Restoration Manager + Xactimate

From accounting to scheduling, manage your restoration jobs for maximum profitability.

Learn more
Claimxperience Technology

ClaimXperience + Xactimate

Begin your estimate from the desk with tools to gather loss details with robust collaboration capabilities.

Learn more
Contenttrack Technology

ContentsTrack + Xactimate

Use the camera on your phone to digitally build, price, and track your entire inventory.

Learn more

Contact Us to Learn More

Other Ways to Connect

For product information, pricing, or account status, our sales team is available Monday through Friday, 7 a.m. - 5 p.m. Mountain Time.

For service or support:
Free live chat (via the eService Center) is available 24/7 (except Christmas Day and New Year's Day) to assist customers in real time.

Phone support for a $20 fee is available 6 a.m. to 6 p.m. Mountain Time, Monday - Friday (except Christmas Day and New Year's Day).

Learn more about support options.

You will soon be redirected to the 3E website. If the page has not redirected, please visit the 3E site here. Please visit our newsroom to learn more about this agreement: Verisk Announces Sale of 3E Business to New Mountain Capital.