Robby Hobbs

Robby Hobbs

Robby Hobbs is vice president of auto operations for the Verisk Analytics iiX unit, a premier provider of motor vehicle reports (MVRs) and preemployment screening services. He began his career with iiX more than 20 years ago. Throughout his career, Robby has served a number of roles, including account manager and account executive, and he has also managed sales and marketing initiatives. Robby completed his bachelor’s degree in business management from Sam Houston State University in Texas

A change is coming to iiX this month, but all the good things you’ve come to expect from us will stay just the same. We’re unveiling a new logo that ties us more closely to the larger business we’re part of: Verisk.

Good news for job hunters can mean hiring headaches for employers. The U.S. unemployment rate is at its lowest in more than 18 years—3.8 percent—according to the Department of Labor.1 And many employers are scrambling to stay fully staffed.

Affirmation is encouraging, and iiX received it in spades through responses to our annual customer survey. Almost 77% of our customers were likely to recommend us to a colleague, and a quarter rated our service as “superior,”1 thanks to prompt and personal attention, great results, and ease of use.

Sometimes it's the little things that mean a lot. We’re in the process of gathering important feedback from our customers during our annual iiX Customer Satisfaction Survey. What are we doing right? What can we improve upon? We encourage iiX customers to take a few minutes to tell us how you feel about the service we’re providing to you. We'll put that information to good use.

I’ve written before about how gratifying it is to me personally to know that iiX, and particularly our committed team, consistently provides excellent service and value to our customers. Each year we conduct a survey and our customers consistently tell us so. In fact, we’ve been surveying customers for 16 years straight – and we’ve achieved an average rating of 96 percent in overall customer satisfaction

An updated iiX analysis confirms that motor vehicle report (MVR) fees have continued to increase over the past decade, during which time state registry fees reached a cumulative 50 percent rise nationwide. Across the country, the average MVR fee stood at $9.64 as of January 1, 2017, compared with roughly $6.50 ten years ago.

As anticipated, it appears that the Texas Driver Monitoring Service (DRMS) is on track to launch by early 2017, according to what we are being told by the state. The program will enable both employers and insurers to monitor driving records of Texas-licensed employees and insured drivers for adverse activity, such as a driver’s license status change or a new moving violation.

iiX’s parent company, Verisk Analytics, was recently recognized by Forbes magazine as one of its Just 100: America’s Best Corporate Citizens. This distinguishing honor is accompanied by being named by Forbes for a second consecutive year as one of the World’s Most Innovative Companies and also named by the magazine as one of America’s Best Employers. This places us among the ranks of many well-known companies.

A new analysis by iiX finds that motor vehicle report (MVR) fees have increased an average of almost 50 percent during the past ten years. Nationwide, as of January 1, 2016, the average MVR fee will stand at $9.50, compared with $6.48 in 2005.

As reported late last year, iiX was selected to participate in a pilot of the Texas Driver Record Monitoring Service (DRMS). The DRMS program will enable both employers and insurers to monitor driver records of Texas-licensed employees and insured drivers for adverse activity, such as a driver license status change or a new moving violation.

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