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Case studies: Innovation journeys with four leading auto insurers

Many auto insurers find that to compete and grow profitably in today’s market, they need to work smarter with innovative digital tools that bolster profitability and improve the customer experience. Our recently published case studies describe the journeys of four insurers with Verisk’s personal and commercial auto solutions.

Customer stories demonstrate four keys to greater competitiveness.

Here’s a sampling of the challenges and results; read the complete studies to learn more:

  • A leading auto insurer sought to cut unnecessary spending on risks without a history of claims and proof of prior insurance through the phased implementation of a new solution. See how a calculated deployment strategy better enabled the insurer to verify existing or lapsed coverage and make informed decisions on ordering full loss history reports—all before proceeding with a quote.
  • A large national insurer wanted to expand its well-established usage-based insurance (UBI) program and support behavior-based discounts at point of sale. Learn how the Verisk Data ExchangeTM helped meet the insurer’s needs for connected car telemetry from consenting drivers, and how the insurer developed and brought to market an expanded UBI program.
  • A major national insurer was seeking more targeted spending on motor vehicle reports (MVRs) and more resiliency in its capacity to verify a risk’s driving history. See how Verisk’s unique driving history tools helped deliver robust access to driving record details, including an innovative MVR Risk Indicator for evidence-based guidance on ordering full MVRs.
  • A leading commercial auto insurer approached Verisk about improving profitability by better understanding each vehicle’s radius exposure at quote. Discover how Verisk’s unique RadiusCheck® solution helped the insurer identify vehicles that regularly deviated from the declared radius classification—and recapture millions of dollars of premium leakage.

These customer stories help demonstrate four keys to success that can help personal and commercial auto insurers accelerate competitiveness: Speed, accuracy, scale, and a great customer experience.

Read our case studies to learn more.

Diane Injic

Diane Injic is director of ISO Commercial Auto Underwriting at Verisk. Reach her at

Dorothy Kelly

Dorothy Kelly is Vice President of product management for ISO Personal Lines at Verisk. She can be reached at

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