Benefits of completing an Xactimate Certification
Verisk property estimating solutions certifications, whether for users or trainers, are designed to validate your proficiency as part of an elite group of industry software experts.
Verisk currently offers three levels of user certification for Xactimate to independently verify a user’s product knowledge and proficiency. Each level of certification increases in difficulty and is considered a prerequisite for the next level.
Please note: Certification exams may be taken once for up to a year following purchase. Certification is valid for two years.
Verifies that a user has the foundational skills required to create an estimate from start to finish in Xactimate.
The Level 1 Certified individual will be required to demonstrate that the following learning objectives have been met:
The Level 1 Certification Exam is divided into three different sections, as follows:
1. Sketch and Scope Lab
In this hands-on lab, individuals are required to use their own locally installed Xactimate (or Online version) to create an estimate. The most recent version of Xactimate is required. The estimate consists of a Sketch and scope scenario that must be completed accurately. The estimate will be used to answer the questions found in the Practical Exam section. The Sketch and Scope labs are not timed, and individuals may exit and return to the lab as needed prior to beginning the Practical Exam and Knowledge Exam. The approximate time required to complete this section is 60–120 minutes.
2. Practical Exam
In this section of the exam, individuals are asked 30 questions pertaining to the estimate created in the Sketch and Scope labs. Questions are specific to the scope, quantities, dimensions, and pricing from the estimate. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
3. Knowledge Exam
This portion of the exam consists of 30 multiple-choice, true/false, and matching questions. Questions are related to the learning objectives listed below in the Knowledge Requirements section of this document. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
Prepare for the level 1 certification exam with our educational resources:
1. Xactimate Fundamentals and Proficiency eLearning course
Take advantage of Xactware Classroom and work through the course designed to teach you the skills necessary for the level 1 exam.
2. Attend an Xactimate Training Class
Xactimate training classes are offered in a variety of convenient forms, including self-paced, virtual classroom (Online), and classroom formats.
3. Review the Xactimate Training Workbook
This workbook is a great resource to help prepare for the Level 1 Certification Exam.
4. Online Certification Preparation Course
This two-hour refresher course will help prepare an individual for the exam. Class participants will be taught individually by one of Verisk’s certified trainers.
Confirms that a user has mastered the foundational Xactimate concepts as a power user and can use more intermediate Xactimate practices to increase their productivity, efficiency, and accuracy.
The Level 2 Certified individual will be required to demonstrate that the following learning objectives have been met:
The Level 2 Certification Exam is divided into three different sections, as follows:
1. Sketch and Scope Lab
In this hands-on lab, individuals are required to use their own locally installed Xactimate (or online version) to create an estimate. The most recent version of Xactimate X1 is required. The estimate consists of a Sketch and scope scenario that must be completed accurately. The estimate will be used to answer the questions found in the Practical Exam section. The Sketch and Scope labs are not timed, and individuals may exit and return to the lab as needed prior to beginning the Practical Exam and Knowledge Exam. The approximate time required to complete this section is 60 - 120 minutes.
2. Practical Exam
In this section of the exam, individuals are asked 30 questions pertaining to the estimate created in the Sketch and Scope labs. Questions are specific to the scope, quantities, dimensions, and pricing from the estimate. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
3. Knowledge Exam
This portion of the exam consists of 30 multiple-choice, true/false, and matching questions. Questions are related to the learning objectives listed below in the Knowledge Requirements section of this document. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
Prepare for the level 2 certification exam with our educational resources:
1. Xactimate Fundamentals and Proficiency eLearning course
Take advantage of Xactware Classroom and work through the course designed to teach you the skills necessary for the level 2 exam.
2. Attend an Xactimate Training Class
Xactimate training classes are offered in a variety of convenient forms, including self-paced, virtual classroom (Online), and classroom formats.
3. Review the Xactimate Training Workbook
This workbook is a great resource to help prepare for the Level 1 Certification Exam.
4. Online Certification Preparation Course
This two-hour refresher course will help prepare an individual for the exam. Class participants will be taught individually by one of Verisk’s certified trainers.
Validates that the user has full mastery of the Xactimate estimating system and can be considered an Xactimate subject matter expert.
The Level 3 Certified individual will be required to demonstrate that the following learning objectives have been met:
The Level 3 Certification Exam is divided into three different sections, as follows:
1. Sketch and Scope Lab
In this hands-on lab, individuals are required to use their own locally installed Xactimate (or Online version) to create an estimate. The most recent version of Xactimate is required. The estimate consists of a Sketch and scope scenario that must be completed accurately. The estimate will be used to answer the questions found in the Practical Exam section. The Sketch and Scope labs are not timed, and individuals may exit and return to the lab as needed prior to beginning the Practical Exam and Knowledge Exam. The approximate time required to complete this section is 120 - 240 minutes.
2. Practical Exam
In this section of the exam, individuals are asked 30 questions pertaining to the estimate created in the Sketch and Scope labs. Questions are specific to the scope, quantities, dimensions, and pricing from the estimate. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
3. Knowledge Exam
This portion of the exam consists of 30 multiple-choice, true/false, and matching questions. Questions are related to the learning objectives listed below in the Knowledge Requirements section of this document. This section of the exam is timed. The approximate time required to complete this section is 30 - 90 minutes. Passing grade is 70%.
Prepare for the level 3 certification exam with our educational resources:
1. Xactimate Fundamentals and Proficiency eLearning course
Take advantage of Xactware Classroom and work through the course designed to teach you the skills necessary for the level 3 exam.
2. Attend an Xactimate Training Class
Xactimate training classes are offered in a variety of convenient forms, including self-paced, virtual classroom (Online), and classroom formats.
3. Review the Xactimate Training Workbook
This workbook is a great resource to help prepare for the Level 1 and 2 Certification Exam.
4. Review the Xactimate Mastery Training Workbook
This workbook is designed specifically to give users exercises that demonstrate a level 3 competency level in Xactimate.
5. Online Certification Preparation Course
This two-hour refresher course will help prepare an individual for the exam. Class participants will be taught individually by one of Verisk’s certified trainers.
Certification prepares product trainers to educate others about Verisk estimating solutions.
Validates the trainer has completed the most prestigious Xactware training program and is authorized to train the public.
Certification ensures that Xactimate trainers are properly educated in accordance with Verisk’s high standards. Prospective trainers must be observed in onsite training and evaluation prior to certification.
Xactimate Certified Trainers receive instruction on the tips and tricks of building estimates with Xactimate and fully harnessing the software and sharing that information with their students. As part of the program, trainers receive:
Certified Trainer status is valid for two years, after which the certification status will expire and must be renewed.
Confirms the trainer has completed a prestigious Xactware training program and is prepared to train their staff.
Trainers provide the highest quality of Xactimate training but are not interested in the competitive advantage of being certified, endorsed, or promoted by Verisk. After completing the Train-the-Trainer class and passing the trainer exam, participants receive documentation indicating they have completed Verisk’s Train-the-Trainer program.
Because Affiliate Trainers do not participate in an onsite training observation and evaluation like Certified Trainers, they are not certified by Verisk. They are, however, well-prepared to provide high-quality Xactimate training.
Xactimate Affiliate Trainers receive instruction on the tips and tricks of building estimates with Xactimate and fully harnessing the software and sharing that information with their students. As part of the program, trainers receive:
Xactimate Affiliate Trainer status is valid for two years, after which the certification status will expire and must be renewed.
ClaimXperience Certified Trainers are authorized to provide training to others while being promoted by Verisk as an endorsed and certified program. Certification ensures that ClaimXperience trainers are properly educated in accordance with Verisk’s high standards.
ClaimXperience Certified Trainers receive instruction on how to collaborate with the policyholder and best practices for how to use ClaimXperience. They will also learn how to share the product with users in a live setting, including how to switch roles. Program participants will learn how seamlessly switch between roles and how to demo various scenarios with their own students. They also receive the following as part of the program:
ClaimXperience Certified Trainer status is valid for two years, after which the certification status will expire and must be renewed.
ClaimXperience Affiliate Trainer status allows an individual to train others in their organization as a business support function. Trainers provide the highest quality of ClaimXperience training but are not interested in the competitive advantage of being certified, endorsed, or promoted by Verisk.
ClaimXperience Affiliate Trainers receive instruction on how to collaborate with the policyholder and best practices for how to use ClaimXperience. They will also learn how to share the product with users in a live setting, including how to switch roles. Program participants will learn how seamlessly switch between roles and how to demo various scenarios with their own students. They also receive the following as part of the program:
ClaimXperience Certified Trainer status is valid for two years, after which the certification status will expire and must be renewed.
The trainer certification programs include the following steps:
After receiving either a user or trainer certification, you will have your name listed in the respective certification directory, helping you market your credentials and expand your business.
When making a financial investment in Xactimate or ClaimXperience training, you want to know that you are spending your money wisely and that the training you receive is the best in the industry. Those who hold the Xactimate or ClaimXperience Certified Trainer credential have proven they are the best in the industry. These individuals have gone through rigorous training and testing. Verisk has evaluated their skill level and training practices to ensure product users get the best training possible. Certified Trainers receive regular communication from Verisk and are well versed on the latest Xactimate and ClaimXperience updates. Certified Trainers use training curriculum created by Verisk to help users maximize their learning experience and prepare to become a certified Xactimate or ClaimXperience user.
When a company hires someone to write estimates, they want to know that they are hiring the best. Xactimate and ClaimXperience user certification independently verifies an individual’s Xactimate or ClaimXperience skill level. Those who become certified are considered the best in the industry. Xactimate certification tests an individual at three different proficiency levels.
There is a common misconception that an individual who knows how to use Xactimate also knows how to train others in how to use Xactimate. This is comparable to assuming that all people who can swing a hammer are master builders.
Xactimate trainer certification verifies that a trainer not only knows how to use Xactimate but knows how to effectively train Xactimate users with differing skill levels. Xactimate Certified Trainers have proven that they can effectively deliver Xactimate training and create an optimal learning environment.
Verisk wants all customers to have productive, high-quality training experiences. Some individuals who offer Xactimate training misrepresent their qualifications. Often they do not provide the high-quality training experience that customers expect. Individuals who advertise their Level 3 User Certification should be viewed only as proficient Xactimate users. Level 3 User Certification does not signify that an individual is qualified to deliver high-quality Xactimate Training. Look for the Xactimate Certified Trainer credential. Only Xactimate Certified Trainers have proven that they have the ability to provide the quality of training that Verisk expects.
In general, Xactimate and ClaimXperience Certified Trainers will specify this credential within their training documentation and advertising. Customers can verify a trainer’s credentials by visiting our Certified Trainer Directory.