XactAnalysis: Claims Management for All Phases of Restoration Repair

XactAnalysis offers you a state-of-the-art Review Queue, allowing automatic management of your QA and re-inspection workflows. You can assign and accept reviews electronically, and you'll end up with the best file documentation you've ever had. Your review teams will have everything they need for a desk audit at their fingertips: digital images, sketched floor plans, and detailed estimate reports.

Bulk assignment import lets you quickly create new assignments in bulk rather than creating assignments one-by-one using Send Work Assignment. Customers can download a .csv template from XactAnalysis and populate it with claims data (up to 500 rows per file)

Proper scoping is essential to a precise estimate. Although every property has the potential for special scoping circumstances, common scoping guidelines often apply to a wide variety of estimates. Xactimate assists both estimators and administrators by electronically auditing every file twice: in the field and in the network.

With Verisk’s audit rules, estimators are informed of potential issues during the initial estimate—the earliest and most effective time to make changes. Electronic audits highlight items, giving the estimator the best overall picture of the claim. Network audits that run on each file also inform QA teams of any issues, allowing them to make the most of their review time.

Verisk’s electronic audits help you quantify learning progress, reinforce consistency, and correct audit issues before the claim is closed!

XactAnalysis Performance Scorecard helps you view performance metrics based on a variety of reporting criteria, such as cycle times, customer satisfaction, estimate quality, among others. The tool then generates an overall rating you can use to determine if teams are meeting company standards and where to make improvements.

The XactAnalysis Network is a secure electronic extranet, allowing all industry players to send, receive, and manage estimate data in real time. The technology supports claims data from different lines including auto, workers comp, contents, and, of course, property.

XactAnalysis employs the latest and most advanced encryption available.

Knowing if the date of loss (DOL) does or does not correspond with a weather event is essentially report information and can provide great value to the insurer. It is estimated that 30% of weather claims are assigned an incorrect DOL. Insurers could adjust the DOL to get a positive return from the system and therefore receive value from the feature without purchase. XactAnalysis now alerts customers with the feature activated when the DOL matches with the peril type (hail, straight-line wind, and lightning) event from the Benchmark database.

Speed up claims processing by sending assignments, collaborating with policyholders, and collecting claim data directly via the ClaimXperience platform.

XactAnalysis lets you link and manage multiple assignments associated with to a single claim file, giving you an overview of the activities that occur on each of those assignments.