Investigation

Insights to optimize claims handling

Can you keep pace with customer expectations?

When a customer experiences a loss, they want a fast, fair, and frictionless settlement process. But before you pay the claim, you need to gather the facts and ensure the loss is legitimate.

Bring speed and precision to your claim decisions

Process claims faster and enhance the customer experience with Verisk’s deep claim intelligence and powerful analytics that deliver the insights you need during the investigation phase of a claim.

Get the latest news and insights on claims innovation

Omer Shahzad Cjlgqrhk7di Unsplash

11th Circuit rules Medicare Advantage downstream entities can sue for double damages under MSP’s PCA provision

The 11th Circuit has ruled “downstream entities”, which Medicare Advantage Plans contract with to help provide benefits, can sue primary plans for “double damages.”

Read article 
Video 738x415 V6

The future of claims: Delivering at the moment of truth

The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.

Read article 
Domenico Loia Ehtcc9syxsw Unsplash

From real-time fraud detection to remote claim assessments – how lockdown has changed priorities for insurers and policyholders alike

Digital technology has become critical to provide core claims services during lockdown. Verisk is at the forefront in this field with a full range of claims solutions.

Read article 
Martha Dominguez De Gouveia K Nnvz Z26w Unsplash

U.S. Department of Justice and plaintiff law firm reached a settlement to resolve a Medicare conditional payment claim

The DOJ’s Attorney’s Office for the Middle District of Pennsylvania has settled a Medicare conditional payment claim with the plaintiff law firm.

Read article 

Improve outcomes with powerful claim intelligence

Robust data fuels fast, accurate analysis

Claimsearch

Robust data fuels fast, accurate analysis

Get real-time claims analysis, automated alerts, and critical fraud indicators from a cutting-edge claim intelligence platform and the industry’s largest loss history database—ISO ClaimSearch®.

  • Compare claims to more than 1.5 billion records
  • Get visual insights that indicate if a claim can be fast-tracked or needs further review

Learn about ISO ClaimSearch >

Streamline subrogation with automation

Subrogation

Streamline subrogation with automation

Improve your subrogation process—and accelerate recoveries—with automated adverse carrier alerts and quick access to third-party coverage details in your claims workflow.

  • Reduce loss adjusted expenses (LAE) and shorten cycle times
  • Discover more subrogation opportunities

Learn about Subrogation Solutions >

Detect fraud in digital images

Digital Forensics

Detect fraud in digital images

Get easy access to prior-loss photos to detect preexisting damage and leverage cutting-edge image forensics to identify potential fraud in customer-submitted loss photos.

Download Brochure >

Identify claim severity faster

Wcnavigator

Identify claim severity faster

Detect workers’ comp claim severity early and accurately with the power of predictive analytics.

  • Proven solution predicts 88 percent of high severity claims within the first 30 days
  • Improve triage, contain costs, and enhance employee return-to-work timelines

Learn about wcNavigator >

Determine liability with greater accuracy

Liability Navigator

Determine liability with greater accuracy

Find more comparative liability and contain injury claim costs with a highly accurate predictive analytics solution that’s helped clients increase application of comparative liability from 8 percent to more than 20 percent.

Learn about Liability Navigator >

Elevate customer experience with collaboration

Claimxperience Card

Inspect damage remotely

Reduce inspection costs and improve customer satisfaction with a video collaboration tool that lets you assess damage remotely via policyholder video or photos.

Learn about ClaimXperience 
Glass Inspection

Automate glass claim inspections

Inspect vehicle glass damage accurately, efficiently, and remotely with an automated tool that processes customer loss photos.

Download Brochure 

Find missing claim details faster

Decision Net

Find missing claim details faster

Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from vetted data sources in a single platform.

  • Access more than 500 high-quality data reports
  • Improve SIU referrals

Learn about Decision Net >

Manage property claims with greater efficiency

Corporate Meeting Office

Manage property claims with greater efficiency

Transmit claim assignments quickly and efficiently—and monitor adjuster performance with an analytic and reporting solution that easily integrates with your claims management system.

Learn about XactAnalysis >

Vin Monitoring

Monitor fleets, identify VIN issues

Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:

  • VIN Monitoring
  • NICB VINassist
Download Brochure 
Ner

Improve stolen cargo and equipment recovery

Prevent heavy equipment theft and recover stolen cargo faster with our crime intelligence solutions.

Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489