Investigation

Insights to optimize claims handling

Can you keep pace with customer expectations?

When a customer experiences a loss, they want a fast, fair, and frictionless settlement process. But before you pay the claim, you need to gather the facts and ensure the loss is legitimate.

Bring speed and precision to your claim decisions

Process claims faster and enhance the customer experience with Verisk’s deep claim intelligence and powerful analytics that deliver the insights you need during the investigation phase of a claim.

Improve outcomes with powerful claim intelligence

Expose fraud in an instant on loss photos

Digital Forensics

Expose fraud in an instant on loss photos

Detect fraud on loss images earlier with a game-changing enhancement in ISO ClaimSearch®.

  • Instantly view prior-loss images to check for illegitimate claims
  • Access cutting-edge image forensics to detect image alternation, duplicate photos, and more

Contact Josh Louwagie at (201) 517-2783 to participate in this initiative.

Robust data fuels fast, accurate analysis

Claimsearch

Robust data fuels fast, accurate analysis

Get real-time claims analysis, automated alerts, and critical fraud indicators from a cutting-edge claim intelligence platform and the industry’s largest loss history database—ISO ClaimSearch®.

  • Compare claims to more than 1.5 billion records
  • Get visual insights that indicate if a claim can be fast-tracked or needs further review

Streamline subrogation with automation

Subrogation

Streamline subrogation with automation

Improve your subrogation process—and accelerate recoveries—with automated adverse carrier alerts and quick access to third-party coverage details in your claims workflow.

  • Reduce loss adjusted expenses (LAE) and shorten cycle times
  • Discover more subrogation opportunities

Identify claim severity faster

Wcnavigator

Identify claim severity faster

Detect workers’ comp claim severity early and accurately with the power of predictive analytics.

  • Proven solution predicts 88 percent of high severity claims within the first 30 days
  • Improve triage, contain costs, and enhance employee return-to-work timelines

Determine liability with greater accuracy

Liability Navigator

Determine liability with greater accuracy

Find more comparative liability and contain injury claim costs with a highly accurate predictive analytics solution that’s helped clients increase application of comparative liability from 8 percent to more than 20 percent.

Get the latest news and insights on claims innovation

Blog202teaser

CMS holds PAID Act testing webinar on September 9, 2021

Recently, CMS held a webinar to provide details on its voluntary testing period related to its implementation of the Provide Accurate Information Directly (PAID) Act.

Read the article 
Blog Teaser 105

The rise of nuclear verdicts and how to rein them in

One of the most concerning litigation trends over the last ten years has been the rise in nuclear verdicts, which are jury awards that surpass $10 million.

Read the article 
Blog202teaser

CMS to hold PAID Act testing webinar on September 9, 2021

The Centers for Medicare and Medicaid Services (CMS) has announced that it will be holding a PAID Act testing webinar on September 9, 2021 at 1:00 p.m.

Read the article 
Teaser Final

The big build: How a rise in renovations may affect property insurance

People spending more time at home seemed to ultimately help many insurers, as loss frequency declined in 2020 year over year across several categories.

Read the article 

Elevate customer experience with collaboration

Claimxperience Card

Inspect damage remotely

Reduce inspection costs and improve customer satisfaction with a video collaboration tool that lets you assess damage remotely via policyholder video or photos.

Learn about ClaimXperience 
Glass Inspection

Automate glass claim inspections

Inspect vehicle glass damage accurately, efficiently, and remotely with an automated tool that processes customer loss photos.

Download Brochure 

Find missing claim details faster

Decision Net

Find missing claim details faster

Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from vetted data sources in a single platform.

  • Access more than 500 high-quality data reports
  • Improve SIU referrals

Learn about Decision Net >

Manage property claims with greater efficiency

Corporate Meeting Office

Manage property claims with greater efficiency

Transmit claim assignments quickly and efficiently—and monitor adjuster performance with an analytic and reporting solution that easily integrates with your claims management system.

Learn about XactAnalysis >

Vin Monitoring

Monitor fleets, identify VIN issues

Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:

  • VIN Monitoring
  • NICB VINassist
Download Brochure 
Ner

Improve stolen cargo and equipment recovery

Prevent heavy equipment theft and recover stolen cargo faster with our crime intelligence solutions.

Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489
    When calling from the UK, please dial 00 800 4897 7489

For service or support

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