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Investigation

Insights to optimize claims handling

Can you keep pace with customer expectations?

When a customer experiences a loss, they want a fast, fair, and frictionless settlement process. But before you pay the claim, you need to gather the facts and ensure the loss is legitimate.

Bring speed and precision to your claim decisions

Process claims faster and enhance the customer experience with Verisk’s deep claim intelligence and powerful analytics that deliver the insights you need during the investigation phase of a claim.

Improve outcomes with powerful claim intelligence

Expose fraud in an instant on loss photos

Digital Forensics

Expose fraud in an instant on loss photos

Detect fraud on loss images earlier with a game-changing enhancement in ClaimSearch®.

  • Instantly view prior-loss images to check for illegitimate claims
  • Access cutting-edge image forensics to detect image alternation, duplicate photos, and more

Contact Jim Hulett at (727) 220-9867 to participate in this initiative.

Robust data fuels fast, accurate analysis

Claimsearch

Robust data fuels fast, accurate analysis

Get real-time claims analysis, automated alerts, and critical fraud indicators from a cutting-edge claim intelligence platform and the industry’s largest loss history database—ClaimSearch®.

  • Compare claims to more than 1.5 billion records
  • Get visual insights that indicate if a claim can be fast-tracked or needs further review

Streamline subrogation with automation

Subrogation

Streamline subrogation with automation

Improve your subrogation process—and accelerate recoveries—with automated adverse carrier alerts and quick access to third-party coverage details in your claims workflow.

  • Reduce loss adjusted expenses (LAE) and shorten cycle times
  • Discover more subrogation opportunities

Identify claim severity faster

Wcnavigator

Identify claim severity faster

Detect workers’ comp claim severity early and accurately with the power of predictive analytics.

  • Proven solution predicts 88 percent of high severity claims within the first 30 days
  • Improve triage, contain costs, and enhance employee return-to-work timelines

Determine liability with greater accuracy

Liability Navigator

Determine liability with greater accuracy

Find more comparative liability and contain injury claim costs with a highly accurate predictive analytics solution that’s helped clients increase application of comparative liability from 8 percent to more than 20 percent.

Get the latest news and insights on claims innovation

The RAMP Act is introduced in Congress – proposed bill aims to repeal Medicare’s private cause of action (“double damages”) statute

In a major MSP compliance development, the RAMP Act was introduced into the United States House of Representatives on June 14th.

Read the article
Big Earthquake

Are property owners and insurers ready for the next big earthquake?

The big question facing many insurers and policyholders is: Are we equipped for these rare-but-devastating disasters?

Read the article
Ca22142 Visualize Streamline Claims 738x415 052422

New ways of accessing policy information speeds claim settlements

Claim handlers spend a lot of time on the phone trying to get third-party policy information for subrogation purposes or to validate coverage.

Read the article
Blog Teaser13

Why injury analytics aren’t just for soft-tissue claims

Rising injury claim severity is presenting insurers with significant challenges. Not only are these claims more costly, but they’re often more complex.

Read the article

Elevate customer experience with collaboration

Claimxperience Card

Inspect damage remotely

Reduce inspection costs and improve customer satisfaction with a video collaboration tool that lets you assess damage remotely via policyholder video or photos.

Learn about ClaimXperience
Glass Inspection

Automate glass claim inspections

Inspect vehicle glass damage accurately, efficiently, and remotely with an automated tool that processes customer loss photos.

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Find missing claim details faster

Decision Net

Find missing claim details faster

Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from vetted data sources in a single platform.

  • Access more than 500 high-quality data reports
  • Improve SIU referrals

Manage property claims with greater efficiency

Corporate Meeting Office

Manage property claims with greater efficiency

Transmit claim assignments quickly and efficiently—and monitor adjuster performance with an analytic and reporting solution that easily integrates with your claims management system.

Vin Monitoring

Monitor fleets, identify VIN issues

Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:

  • VIN Monitoring
  • NICB VINassist
Download Brochure
Ner

Improve stolen cargo and equipment recovery

Prevent heavy equipment theft and recover stolen cargo faster with our crime intelligence solutions.

Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489
    When calling from the UK, please dial 00 800 4897 7489

For service or support

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