There’s a world of revealing information on social media that can point to potential claims fraud. But how can you get the most from social media searches, and when should you use them? Listen to Louis Riggio and Michelle Miller as they discuss ways to use social media searches for enhancing investigations to fill in the missing details on claims, make better claim decisions, and improve SIU referrals.
Who Should Watch:
Claims managers; claim adjusters; SIU managers and investigators; quality and process improvement analysts
Presentation Date:
Monday, January 13, 2020
Speakers:
Lou Riggio
AVP, Product Innovation
ISO Claims Solutions
Michelle Miller
Manager, Product Innovation
ISO Claims Solutions