First Notice of Loss

10/7/2026 - 4 min read

The Cost of Delayed Auto Claim Decisions: Fighting Back With Data

Delayed claim decisions can drive up costs. Learn how earlier data helps reduce storage, total loss, and subrogation expenses.

Simplify Streamline Innovative Solutions

3/23/2022 - 3 min read

Simplify, streamline, and automate the total loss process

When a vehicle is deemed a total loss, it can take days or weeks for the auto insurers to notify and pay the lienholder.

9/10/2020 - 4 min read

The future of claims: Delivering at the moment of truth

The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.

7/15/2020 - 5 min read

Artificial intelligence in claims fraud: How AI is automating suspicious behavior detection

Insurers are turning to AI to detect claims fraud automatically – but to get the most from their analytics, they need to understand an anti-fraud system.

2/10/2020 - 4 min read

How to optimise insurance claims and improve your customer’s experience

Customer expectations are continually evolving, no more so than in the world of insurance. Customers are increasingly digital-first and choosing services based on convenience. They’re seeking easier methods to both purchase an insurance policy and make a claim when they experience a loss.

12/10/2019 - 3 min read

Want to reduce cycle times? Find missing claim details faster

Claims adjusters are charged with a difficult task: They have to process claims quickly and efficiently, but sometimes they don’t have the necessary information to do so. Without critical entity or event details, claims stay open longer, cycle times extend, costs escalate, and customer satisfaction declines.

11/15/2019 - 4 min read

All-or-nothing automation? Incremental change is a winning proposition

Robotic process automation (RPA), machine learning, and AI can be embedded in processes throughout the claim life cycle—from triaging through settlement.

7/2/2019 - 3 min read

Enhance the customer experience by reimagining subrogation

Claims operations have evolved over the past several years, achieving greater efficiency by embracing innovation. But one key area remains an outlier in the trend—subrogation.

6/8/2015 - 1 min read

Why claim managers value adjusters who apply analytical thinking

When it comes to liability claims, managers want fast, fair, and consistent resolutions that keep loss costs under control.