During the COVID-19 pandemic, most premium audit departments were unable to complete in-person audits and had to conduct them virtually. Many carriers benefitted from these virtual audits by seeing decreased audit costs, a reduced carbon footprint, and more balanced auditor workloads. This session will explore the long-term effects of COVID-19 on premium audits and virtual tools available that can improve the audit experience.
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Who Should Watch:
All levels of workers’ compensation and general liability professionals including executives and managers; underwriters, field premium auditors; telephone premium auditors
Presentation Date:
Monday, May 10, 2021
Speakers:
Kristen Chenowith, APA, CIPA
Technical Manager – Workers’ Compensation
PAAS