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February 4, 2021

Beast from the East or just a cold spell? Insurers brace for freezing weather claims

As wintry weather sweeps across the UK, many insurers are cognisant that another potential 'Beast from the East' or wave of unusually cold spells could lead to a surge in…

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January 25, 2021

Geodemographic segmentation in insurance paves way for better customer engagement

Geodemographic segmentation gains traction as a way for insurers to identify groups that share similar characteristics for market analysis and decision-making.

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January 18, 2021

Three ways motor insurers can squeeze more value from vehicle data

The use of external data can help insurers identify potential fraud, but also shorten the customer journey by validating information more efficiently.

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October 12, 2020

Automation requires emotional intelligence to deal with large loss claims handling

Large loss claims can be streamlined by AI and automation, but needs the emotional intelligence brought to claims resolution by the handler and the insurer.

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September 3, 2020

From real-time fraud detection to remote claim assessments – how lockdown has changed priorities for insurers and policyholders alike

Digital technology has become critical to provide core claims services during lockdown. Verisk is at the forefront in this field with a full range of claims solutions.

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August 10, 2020

Why Lloyd’s underwriters need to consider casualty disaster scenarios

How Lloyd’s syndicates can identify and measure aggregations of insurance risk.

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May 26, 2020

ADAS could improve road safety, but creates challenges for UK and Ireland insurers

ADAS features are becoming increasingly common in cars in the UK and Ireland, however insurers face challenges in obtaining accurate and meaningful data.

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May 18, 2020

Storms Ciara, Dennis, and Jorge reinforce need for robust models

With storms Ciara, Dennis, and Jorge all contributing to the wettest February on record, it’s a sensible time for insurers to test whether their perils models are fit for…

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April 22, 2020

To build or not to build: Getting portal claims solutions right in the wake of whiplash reform

Crucial questions remain over whether insurers have the in-house capacity and expertise to develop truly fit-for-purpose solutions, or if they should opt for an industry…

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April 1, 2020

Five ways UK property underwriters can suffer from premium leakage

Premium leakage remains a big challenge among UK property underwriters. This article highlights five common ways underwriters might suffer from inaccurate rates, higher…

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March 31, 2020

How to get a handle on claims costs and complications with automated arbitration

The impact of the UK personal injury reforms, now set to take effect in August, is uncertain. The small claims track limit is expected to increase from £1,000 to £5,000;…

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March 30, 2020

COVID-19 outbreak: Remote technologies ensure “business as usual” for claims adjusters

While the world faces logistical challenges from COVID-19, insurance claims will continue, and weather-related catastrophes will not abate due to the spread of COVID-19.

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March 9, 2020

How can the London Market tackle outdated and inconsistent policy language?

Creating and updating policy language in the London Insurance Market can be challenging. London insurers write such a diverse range of insurance and reinsurance policies…

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February 10, 2020

How to optimise insurance claims and improve your customer’s experience

Customer expectations are continually evolving, no more so than in the world of insurance. Customers are increasingly digital-first and choosing services based on…

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February 4, 2020

Freezing weather and burst pipe claims: Are insurers prepared for another ‘Beast from the East’?

UK insurers saw a significant spike in escape of water and weather-related claims during the first quarter of 2018 when Anticyclone Hartmut struck Great Britain and…

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