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Auto Claims

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April 22, 2021

Tips to improve match report results in ISO ClaimSearch

Every day, claims professionals are challenged with evaluating and processing claims quickly and accurately.

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December 8, 2020

What do you know about the claimant? Simple ways to find third-party details

Adjusters can quickly find claimant details from policy information and verify the parties involved in an accident are who they say they are in Decision Net.

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November 6, 2020

Awaiting a verdict: The evidence so far on personal auto’s new normal

Verisk continues to watch personal auto insurance trends resulting from the COVID-19 pandemic and provide likely scenarios and guidance for the new normal.

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November 2, 2020

Why improving subrogation may be more valuable than adding a policyholder

Investing in subrogation operations can yield a better ROI than acquiring a new policyholder. But it requires the right training, data, and expense management to increase…

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October 23, 2020

Maximizing recovers boost customer satisfaction better subrogation

An effective subrogation operation is built on data and analysis. Carriers who embrace innovative subrogation will reap the rewards of a loyal and satisfied customer…

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August 17, 2020

5 claims lessons from the COVID-19 pandemic

Today, we can examine insurance trends that are likely to continue post-COVID-19. Here are some key takeaways for insurers as a new chapter unfolds across the industry.

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August 12, 2020

Simplify the lender-insurer information exchange

The manual process needs automation, which can benefit both lenders and carriers. Fortunately, there are solutions available to automate the communication exchange…

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July 15, 2020

Artificial intelligence in claims fraud: How AI is automating suspicious behavior detection

Insurers are turning to AI to detect claims fraud automatically – but to get the most from their analytics, they need to understand the four components of an effective…

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June 5, 2020

Great Recession Infographic—déjà vu for personal auto insurers?

The COVID-19 pandemic is bringing a “new normal” to personal auto insurance, with similarities and contrasts to the Great Recession.

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May 26, 2020

ADAS could improve road safety, but creates challenges for UK and Ireland insurers

ADAS features are becoming increasingly common in cars in the UK and Ireland, however insurers face challenges in obtaining accurate and meaningful data.

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April 28, 2020

New tools translate to higher lender/insurer efficiency

Verisk is rolling out CV-VaaS (Verification as a Service) to connect key information between lenders and insurers via a new contributory database.

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April 22, 2020

To build or not to build: Getting portal claims solutions right in the wake of whiplash reform

Crucial questions remain over whether insurers have the in-house capacity and expertise to develop truly fit-for-purpose solutions, or if they should opt for an industry…

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April 15, 2020

Estimating claims remotely? Uncover potential fraud in digital loss images

Claims adjusters are now working at home, relying on customer-submitted images and videos to inspect and appraise damages for the foreseeable future.

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April 14, 2020

Will fewer drivers on the road mean lower auto losses? It depends

Fewer vehicles on the road may not necessarily lead to lower auto losses for insurers. Here's why.

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March 31, 2020

How to get a handle on claims costs and complications with automated arbitration

The impact of the UK personal injury reforms, now set to take effect in August, is uncertain. The small claims track limit is expected to increase from £1,000 to £5,000;…