Claims Solutions

Digital Media Forensics

Automated detection of digital media fraud in insurance claims, with intelligence powered by ClaimSearch^®.

Detect and reveal digital media fraud at scale

Digital Media Forensics helps insurance teams identify digital media fraud in claims by analyzing images and documents for manipulation, duplication, and reuse. By surfacing hidden fraud signals and connecting patterns at scale, it helps teams detect issues earlier, make more confident decisions, and reduce leakage without slowing down the claims process.

Detect and reveal digital media fraud at scale

Fraud hides in plain sight across claim images

Adjusters and special investigation unit (SIU) teams rely on manual review to identify signs of duplication, modification, and other suspicious activity. But with millions of images and documents flowing through claims systems, it’s nearly impossible to detect subtle changes or connect patterns across claims. As volume grows, critical fraud signals are missed, and risk goes unchecked.

One in every 100 images contains suspicious metadata.

Five in every 1,000 images are found duplicated in various claims.

One in every 5,000 images are stolen from the internet.

Leverage technology for faster claim processing

Digital Media Forensics automates the analysis of images and documents by applying a suite of forensics designed to expose signs of potential fraud and provide investigators with actionable insights.

Search hundreds of millions of images instantly

Scan claim images across carriers and online sources to detect reused, duplicated, and suspicious media faster than any manual review.

Intelligence that grows with every claim

Our cross-carrier network gets smarter with every image, over 1 million added daily, helping insurers spot fraud patterns no single carrier could see alone.

Built into the workflow you already use

Media fraud detection that works inside ClaimSearch, so your team gets powerful results without changing how they work.

Features and capabilities

Cross-carrier image duplication

Identifies duplicate images from prior claims already submitted to the ClaimSearch database.

Internet duplication

Flags images sourced from the internet to surface potential misuse before it goes undetected.

Metadata analysis

Examines image metadata to detect inconsistencies and validate capture date, time, and location against claim details.

PDF authenticity

Detects alterations and tampering in PDF documents to verify their integrity.

Pixel manipulation

Analyzes image-level alterations to confirm whether a photo is authentic or has been edited.

White paper

Deepfakes: A Growing Threat to Digital Media Integrity for Insurers

AI-generated images and documents are becoming more realistic and easier to produce, making it harder for claims teams to verify what’s real. As manipulated media enters the claims process, traditional review methods are being put under pressure. Learn how deepfakes are reshaping insurance fraud, where detection gaps exist, and what insurers can do to strengthen their approach.

Download the white paper

Deepfakes: A Growing Threat to Digital Media Integrity for Insurers

Related resources

Learn more about how Digital Media Forensics solutions combat digital insurance fraud.

Driver Taking Photo Of Car Accident Damage Teaser

Safeguard Your Claims Process with Digital Fraud Detection

Verisk’s Digital Media Forensics automates analysis of unstructured data to flag potential fraud. Calculate the potential return on your investment.

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White paper

Identity Fraud: How Digital Deception is Reshaping Insurance Risk

Explore the growing challenge of stolen and fabricated identities and how to mitigate their impact on property and casualty insurers.

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Report

Stay Ahead of Evolving Threats in Digital Claims Fraud

Fraud schemes are changing quickly. Learn about common types of digital media fraud and see how claims organizations can stop them before losses occur.

Download the report

Webinar

Detect the Undetectable: Success with Digital Media Forensics

Learn how cutting-edge tools can help detect potential fraud that may otherwise go unnoticed, helping teams make smarter decisions faster.

View the webinar

Resource center

Stay informed on the latest innovations

Discover the latest features and enhancements to our Claims solutions including ClaimSearch^®, Digital Media Forensics, Claim Scoring and more to seamlessly adapt to updates and maximize efficiency.

Read the latest release

Webinar

Fighting Fraud: Virtual IFM Series

Explore select breakout sessions from IFM and stay up to date on the latest trends in insurance fraud management, all from the comfort of your home or office.

Access the webinars

White paper

Fighting Digital Media Fraud with Cutting-Edge Forensics

There are many ways to file fraudulent claims using photos, from simple to sophisticated. These fakes may be near impossible to detect with the naked eye, but digital forensics can be critical to thwarting such fraud.

Download the white paper

Flyer

Detect preexisting damage and fraud in digital images

Learn how a new initiative leverages contributory data and image forensics to detect preexisting damage and fraud.

Download the flyer

Article

Uncovering digital media fraud with advanced forensics

Straight-through processing is considered the holy grail of digital claims—where insurers can intake, process, and pay claims automatically

Read the article

Article

Image forensics: How photo data can reveal claims fraud

Read the article

Article

Is that loss photo legit? Fighting digital image fraud

Photo-based claims estimates have been a growing trend the past few years in the insurance industry, and once the pandemic hit, that trend accelerated significantly.

Read the article

Do more with the Verisk ecosystem

Learn more about our full suite of claims solutions that provide compliance, claims development, and deeper fraud analysis tools.

The world’s largest P&C claims database

Fast-track claims while improving fraud detection with access to data from more than 1.9 billion claims.

Learn about ClaimSearch

Missing details to complete claims

Get hundreds of supplemental data reports to enhance claim analysis and investigations.

Learn about Research Hub

Colleagues Viewing Solutions On Multiple Displays

Claim scoring through predictive analytics

These models deliver enhanced claim scores and reason codes to detect potential fraud and support investigations.

Learn about Claim Scoring

Workers Viewing Coordinates On Multiple Screens

Advanced link analysis to fight organized insurance fraud

Discover the hidden relationships and connections among claimants, providers, and businesses.

Learn about Network Analysis

Medical provider scoring

Advanced analytics and expert clinical oversight to detect medical provider fraud, waste, and abuse.

Learn about Provider Scoring

Contact us to learn more

We are available Monday through Friday, 7 a.m. — 8 p.m. US Eastern Time:

Note that password resets and user information are not available through live chat or email. Instead, please call the main toll-free number.

Main toll-free:

1-800-888-4476

Global toll-free:

International Access code, then 800 48977489
When calling from the UK, please dial 00 800 4897 7489

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