Auto Physical Damage Solutions

Fast, accurate auto claims handling

Auto insurers face new challenges

Rising repair costs, volatile claim frequency, and increasing fraud—it’s the perfect storm for auto insurers and it’s challenging their productivity and financial health. Add to that rapidly changing customer expectations, and carriers face immense pressure managing auto physical damage claims.

Automation drives greater claims efficiency

Leveraging extensive data insights and leading technology, Verisk helps you manage every aspect of auto physical damage claims—from FNOL to resolution. With our advanced claims automation, you can streamline workflows, control costs, mitigate risk, and improve customer satisfaction.

The average collision claim increased from $2,869 in 2009 to $3,574 in 2018

The Auto Insurance Triple Threat

Triple Threat

Learn how modern thinking and innovative technology can help overcome the three biggest challenges facing auto insurers today.

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Accelerate your FNOL process

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Automatically populate key information during claim intake with our FNOL prefill. The solution taps an array of data sources to deliver complete and accurate entity and policy details in seconds.

  • Fills in missing insured, claimant, vehicle, and policy information
  • Confirms data is accurate and current
  • Shortens cycle times and improves customer satisfaction
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Enhance decision-making with powerful claim intelligence

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Precise insights improve claims outcomes

Get real-time claim analysis, automated alerts, and key fraud indicators from the industry’s leading claims intelligence platform and most comprehensive loss history database—ISO ClaimSearch®.

  • Compares auto claims to over 1.5 billion records with an 84% hit rate
  • Get visual insights that indicate if a claim can be fast-tracked or needs further review
  • Streamline your claim-handling workflow and optimize efficiency
Learn about ISO ClaimSearch 
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Streamline subrogation with automation

Say goodbye to typical auto subrogation with its long cycle times and poor customer experience. We’re transforming the process with automated adverse carrier alerts and quick access to third-party coverage details.

  • Reduce loss adjusted expenses and shorten cycle times
  • Discover more subrogation opportunities
  • Improve customer service by quickly returning or waiving deductibles
Learn about Subrogation Solutions 

Detect fraud in digital loss images

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Get easy access to prior-loss photos to detect preexisting vehicle damage and leverage cutting-edge digital image forensics to identify potential fraud.

  • Quickly analyzes loss photos for questionable attributes
  • Helps reduce indemnity costs and shorten cycle time
  • Improves SIU referrals
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Fill in missing claim details faster

Decision Net Claims Detail

Fill in missing claim details faster

Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from best-in-class data sources in a single platform.

  • Access over 500 high-quality data reports
  • Improve SIU referrals

Monitor fleets, identify VIN issues

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Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:

  • VIN Monitoring
  • NICB VINassist
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Compliance Solutions

Simplify auto claims compliance

Automatically satisfy federal and state compliance reporting requirements through our compliance solutions. When authorized, we report your claims to regulatory agencies on your behalf and automatically check your claims against federal and state databases and criminal watch list. Our solutions include:

  • Child support intercept matching
  • Auto claims reporting
  • Questionable claims reporting
  • OFAC screening
Learn about Compliance Solutions 
Ai Detect Fraud

Leverage AI to detect claims fraud

Fraud can come at you from different angles—whether it’s staged auto accidents or excessive claim buildup. Our comprehensive suite of claims fraud solutions leverages robust data and innovative technology to help you fight auto fraud more effectively.

  • Predictive analytics fueled by over 1.5 billion claims
  • Automated network analysis to detect organized fraud
  • Fully configurable SaaS platform to streamline case management
Learn about Anti-Fraud Solutions 

Elevate your loss estimation and resolution

Automate Repair Estimates

Automate repair estimates

Imagine if you could automatically know whether a vehicle claim is a total loss or repairable and get detailed repair pricing in an instant. Our AI-powered image recognition technology will make that a reality in the near future.

  • Generates APD appraisals from policyholder photos
  • Estimates damage severity and itemizes damaged parts
  • Reduces inspection costs and speeds damage estimation
Contact us to learn more 
Expedite Total Loss

Obtain lien details faster, expedite total-loss claims

One in every seven vehicle accidents results in a total loss. Want to streamline the process for those claims? Our new solution automatically verifies active lienholder information and obtains payoff data to speed the total-loss settlement process.

  • Shorten cycle times for total loss claims
  • Help reduce loss adjustment expenses
  • Improve service time and customer satisfaction
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Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489
    When calling from the UK, please dial 00 800 4897 7489

For service or support

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