Auto Physical Damage Solutions
Fast, accurate auto claims handling
The average collision claim increased from $2,869 in 2009 to $3,574 in 2018
APD challenges conquered
APD challenges conquered
With rising severity and increased customer expectations, APD challenges abound – learn how to conquer them with data-driven advancements.
The Auto Insurance Triple Threat
Learn how modern thinking and innovative technology can help overcome the three biggest challenges facing auto insurers today.
Accelerate your FNOL process
Automatically populate key information during claim intake with our FNOL prefill. The solution taps an array of data sources to deliver complete and accurate entity and policy details in seconds.
- Fills in missing insured, claimant, vehicle, and policy information
- Confirms data is accurate and current
- Shortens cycle times and improves customer satisfaction
Enhance decision-making with powerful claim intelligence
Precise insights improve claims outcomes
Get real-time claim analysis, automated alerts, and key fraud indicators from the industry’s leading claims intelligence platform and most comprehensive loss history database—ISO ClaimSearch®.
- Compares auto claims to over 1.5 billion records with an 84% hit rate
- Get visual insights that indicate if a claim can be fast-tracked or needs further review
- Streamline your claim-handling workflow and optimize efficiency
Streamline subrogation with automation
Say goodbye to typical auto subrogation with its long cycle times and poor customer experience. We’re transforming the process with automated adverse carrier alerts and quick access to third-party coverage details.
- Reduce loss adjusted expenses and shorten cycle times
- Discover more subrogation opportunities
- Improve customer service by quickly returning or waiving deductibles
Detect fraud in digital loss images
Get easy access to prior-loss photos to detect preexisting vehicle damage and leverage cutting-edge digital image forensics to identify potential fraud.
- Quickly analyzes loss photos for questionable attributes
- Helps reduce indemnity costs and shorten cycle time
- Improves SIU referrals
Digital collaboration improves claims handling
Fill in missing claim details faster
Fill in missing claim details faster
Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from best-in-class data sources in a single platform.
- Access over 500 high-quality data reports
- Improve SIU referrals
Weather storms with precise analytics
Monitor fleets, identify VIN issues
Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:
- VIN Monitoring
- NICB VINassist
Simplify auto claims compliance
Automatically satisfy federal and state compliance reporting requirements through our compliance solutions. When authorized, we report your claims to regulatory agencies on your behalf and automatically check your claims against federal and state databases and criminal watch list. Our solutions include:
- Child support intercept matching
- Auto claims reporting
- Questionable claims reporting
- OFAC screening
Leverage AI to detect claims fraud
Fraud can come at you from different angles—whether it’s staged auto accidents or excessive claim buildup. Our comprehensive suite of claims fraud solutions leverages robust data and innovative technology to help you fight auto fraud more effectively.
- Predictive analytics fueled by over 1.5 billion claims
- Automated network analysis to detect organized fraud
- Fully configurable SaaS platform to streamline case management
Elevate your loss estimation and resolution
Automate repair estimates
Imagine if you could automatically know whether a vehicle claim is a total loss or repairable and get detailed repair pricing in an instant. Our AI-powered image recognition technology will make that a reality in the near future.
- Generates APD appraisals from policyholder photos
- Estimates damage severity and itemizes damaged parts
- Reduces inspection costs and speeds damage estimation
Obtain lien details faster, expedite total-loss claims
One in every seven vehicle accidents results in a total loss. Want to streamline the process for those claims? Our new solution automatically verifies active lienholder information and obtains payoff data to speed the total-loss settlement process.
- Shorten cycle times for total loss claims
- Help reduce loss adjustment expenses
- Improve service time and customer satisfaction