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Auto Physical Damage Solutions

Fast, accurate auto claims handling

Auto insurers face new challenges

Rising repair costs, volatile claim frequency, and increasing fraud—it’s the perfect storm for auto insurers and it’s challenging their productivity and financial health. Add to that rapidly changing customer expectations, and carriers face immense pressure managing auto physical damage claims.

Automation drives greater claims efficiency

Leveraging extensive data insights and leading technology, Verisk helps you manage every aspect of auto physical damage claims. With our advanced claims automation, you can streamline workflows, control costs, mitigate risk, and improve customer satisfaction.

The average collision claim increased from $2,869 in 2009 to $3,574 in 2018

Enhance decision-making with powerful claim intelligence

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Streamline subrogation with automation

Say goodbye to typical auto subrogation with its long cycle times and poor customer experience. We’re transforming the process with automated adverse carrier alerts and quick access to third-party coverage details.

  • Reduce loss adjusted expenses and shorten cycle times
  • Discover more subrogation opportunities
  • Improve customer service by quickly returning or waiving deductibles
Learn about Subrogation Solutions
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Precise insights improve claims outcomes

Get real-time claim analysis, automated alerts, and key fraud indicators from the industry’s leading claims intelligence platform and most comprehensive loss history database—ClaimSearch®.

  • Compares auto claims to over 1.5 billion records with an 84% hit rate
  • Get visual insights that indicate if a claim can be fast-tracked or needs further review
  • Streamline your claim-handling workflow and optimize efficiency
Learn about ClaimSearch

Digital collaboration improves claims handling

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Digital collaboration improves claims handling

Boost efficiency with virtual inspections

Reduce vehicle inspection costs and improve customer satisfaction with video collaboration. ClaimXperience helps you triage claims and assess damage remotely by viewing policyholder video or photos.

Ai Detect Fraud

Leverage AI to detect claims fraud

Fraud can come at you from different angles—whether it’s staged auto accidents or excessive claim buildup. Our comprehensive suite of claims fraud solutions leverages robust data and innovative technology to help you fight auto fraud more effectively.

  • Predictive analytics fueled by over 1.5 billion claims
  • Automated network analysis to detect organized fraud
  • Fully configurable SaaS platform to streamline case management
Learn about Anti-Fraud Solutions
Compliance Solutions

Simplify auto claims compliance

Automatically satisfy federal and state compliance reporting requirements through our compliance solutions. When authorized, we report your claims to regulatory agencies on your behalf and automatically check your claims against federal and state databases and criminal watch list. Our solutions include:

  • Child support intercept matching
  • Auto claims reporting
  • Questionable claims reporting
  • OFAC screening
Learn about Compliance Solutions

Monitor fleets, identify VIN issues

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Whether you need to validate a VIN, investigate a potentially fraudulent one, or recover stolen vehicles, our solutions help you improve fleet management. We partner with NICB® to deliver two powerful tools:

  • VIN Monitoring
  • NICB VINassist
Download the brochure

Fill in missing claim details faster

Decision Net Claims Detail

Fill in missing claim details faster

Incomplete and inaccurate claim information leads to longer cycle times and higher costs. Get critical claim details from best-in-class data sources in a single platform.

  • Access over 500 high-quality data reports
  • Improve SIU referrals

Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 8 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489
    When calling from the UK, please dial 00 800 4897 7489

For service or support

Get all the information you need in one place—from customer support to sales, operations, and more.

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