Designed Together. Delivered with AI

October 1, 2025 / 3 min read

In our blog post, How We’re Building Tomorrow’s Claims Solutions Together, Today, we outlined what’s coming next from Verisk. In the past decade, Insurtech advances have driven meaningful gains in cost efficiency, productivity, and ROI. However, as natural disasters intensify, occur more frequently in populated areas, and incur higher recovery costs, our industry must keep evolving to become even more resilient.

AI can transform claims processing, but only when it integrates into existing workflows. You’ve told us that you need solutions that enhance your team’s expertise rather than disrupt it. And we understand your caution; some AI tools promise transformation but deliver complexity.

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Your real-world needs shape our innovation

Through our ongoing partnerships with claims executives, adjusters, and restoration professionals, we’ve developed AI that solves the problems you face every day, using the tools you already trust. Like every solution in our Xactware^® suite, XactAI reflects your daily experiences, implementation challenges, and operational realities.

The challenge was clear: time-consuming manual tasks pull experts away from high-value work. Claims professionals need AI that integrates seamlessly without creating new learning curves or workflow disruption.

So we listened. And we built.

Customer roundtables, field partnerships, and direct collaboration guided us toward AI solutions that address your most pressing daily challenges, from processing receipts and summarizing complex assignment details to creating consistent, accurate estimates that that are consistent with estimating guidelines and meet regulatory standards.

Built on trust

Our commitment to responsible AI governance has been central to how we develop every solution that touches your business. Every model release passes Verisk’s Responsible AI Review, including bias and regulatory checks that we document specifically for your carrier auditors.

Immediate value where you need it most

Just as we transformed your feedback into Sketch^® AR, ClaimXperience^® receipt processing, and XactXpert™ quality controls, we’ve embedded AI directly into your existing workflows based on what you told us you need. Here are just a few AI offerings that we are releasing:

Photo documentation eats up valuable estimate time.
XactAI automatically names and describes photos as you upload them in Xactimate^®, accelerating estimate creation without changing how you work.
Processing volumes of assignment notes and documents can be overwhelming.
XactAI now summarizes these materials into clear, loss-type-specific overviews in XactAnalysis^®, giving you the context you need in seconds.
ALE receipt processing consumes too much administrative time.
ClaimXperience now processes receipts with precision from uploaded images, streamlining reimbursement and reducing your team’s administrative burden.
Policyholder communication demands better tools.
We developed voice-driven inventory capabilities that turn conversations into real-time, structured data in ClaimXperience.
Pricing workflows require greater consistency.
XactContents^® now assigns prices to inventory items automatically, maintaining accuracy while speeding up the process.

Every AI feature works inside the tools you already use. No new logins, no workflow disruptions, no ramp-up delays. Just immediate value delivered through your trusted platforms.

Real results shape real innovation

XactAI is already improving how leading carriers process claims today, delivering value that shows up immediately without complexity or lengthy implementations.

As we've done for decades, we’re developing tomorrow’s solutions with you, for you, based on your insights and proven by your results. Because when you can resolve claims with greater speed, accuracy, and confidence, you’re building resilience today.

Learn more about XactAI and how you can request a free trial today.

XactAI: Built From Your Insights, Delivered Through Your Workflows

Your real-world needs shape our innovation

Built on trust

Immediate value where you need it most

Real results shape real innovation