Subrogation

Download New White Paper on The Best Way Claims Departments Can Drive Profitable Growth

The Best Way Claims Departments Can Drive Profitable Growth, a new white paper from ISO Claims Outcome Advisor ® , explores claimant communication — from why it’s difficult to get right to the...

More than 1,000 configurable settings make COA a good fit every time

Claims managers across the industry agree that their companies are missing many opportunities to apply comparative liability in automobile and general liability accident claims. Automated technolog...

Is Your Big Data Actionable?

Insurance claims departments use Big Data effectively for analysis. But how often is that data actionable? Claims executives still have plenty of opportunity to turn data analytics into effective...

Do Claims Adjusters Have a “Manual” Problem?

Do your claims adjusters rely on manuals too much? While the guidelines can help an adjuster understand your company’s policies, they can still lead to inconsistent application and result in the...

How to Handle the Claims Adjuster Hiring Wave

Forecasts indicate that claims executives will likely hire plenty of adjusters this year. That hiring will require a considerable investment in formal and on-the-job training. The longer it takes, ...

The Claims Adjuster Balancing Act

Claims adjusters need to make claimants whole. They also need to reach a closure rate of 100 percent and still find cases of comparative liability. The balancing act can be difficult. Watch this...

Solving Workflow Issues in Subrogation

Do you rely on manual processes for subrogation? They can be time-consuming and may result in missed opportunities. The time and labor involved in subrogation has a tangible cost. The good news is...

Retain Customers through Better Subrogation

Imagine a scenario where a driver runs a stop sign and hits Mary Smith’s midsize sedan. Mary’s insurer pays for her vehicle’s damages minus her deductible — which, hoping to save on insurance costs...

For the Claims Adjuster Who’s Seen It All

In the claims business, most people see experience as the greatest asset. A seasoned adjuster with decades in the field has seen it all and therefore can reach fairer settlements faster — as well a...

Don’t Rely on Claims Adjuster Training Only

Claims departments always look for ways to improve settlement consistency. Both overpayment and underpayment signal unfair outcomes. Historically, claims organizations have relied on regular adjust...