Subrogation

More than 1,000 configurable settings make COA a good fit every time

Claims managers across the industry agree that their companies are missing many opportunities to apply comparative liability in automobile and general liability accident claims. Automated technolog...

Solving Workflow Issues in Subrogation

Do you rely on manual processes for subrogation? They can be time-consuming and may result in missed opportunities. The time and labor involved in subrogation has a tangible cost. The good news is...

Retain Customers through Better Subrogation

Imagine a scenario where a driver runs a stop sign and hits Mary Smith’s midsize sedan. Mary’s insurer pays for her vehicle’s damages minus her deductible — which, hoping to save on insurance costs...

For the Claims Adjuster Who’s Seen It All

In the claims business, most people see experience as the greatest asset. A seasoned adjuster with decades in the field has seen it all and therefore can reach fairer settlements faster — as well a...

Don’t Rely on Claims Adjuster Training Only

Claims departments always look for ways to improve settlement consistency. Both overpayment and underpayment signal unfair outcomes. Historically, claims organizations have relied on regular adjust...

Five Risks to Claims Adjuster Effectiveness

The skills on which claims adjusters rely can deteriorate. New risks emerge, demographic factors shift, laws and statutes change, and caseloads grow as carriers seek to keep overhead contained. To...

Are You Ready for the Claims Class of 2013?

As 2012 comes to a close, it’s natural to think about what the New Year will have in store for us. In property/casualty claims departments across the United States, 2013 is likely to bring new staf...

Improving Subrogation Management

The buzz at the National Association of Subrogation Professionals (NASP) 2012 Annual Conference this week has been all about improving subrogation management in order to increase successful...

Subrogation: Recapture Your Capital

One marker of a successful insurance company claims operation is the effectiveness of its subrogation process. Over the years, a variety of benchmarking studies have shown that the best-performing...