Like any long-term relationship, the one between an insurer and a policyholder is bound to evolve as circumstances change. Events in the customer’s life—marriage, divorce, new job, relocation, or driving-age children—alter the risk. And that contributes to the $29 billion annual problem of premium leakage for auto insurers.
Our economy is in the midst of major disruption, with technology and pressure from insurtech startups changing almost everything we do and the way our customers behave.
As Gulf Coast communities from Texas to the Florida Keys begin a years-long recovery from the onslaughts of hurricanes Harvey and Irma, another surge is on the way. This one is not rising water; it’s salvage vehicles that were totaled in the storms’ flooding and may be dumped back on the market by the thousands after being rebuilt—or just dried out.
The continuing Verisk series on emerging risk discusses some of the risks related to people using marijuana, including driving under the influence and employment-related concerns.
On September 16, an AIR damage survey team headed to southwest Florida to conduct damage surveys following Hurricane Irma’s second U.S. landfall on Marco Island.
Insurers regularly need to develop customized updates to coverage forms, but are faced with challenges because they rely on manual processes and inadequate technology.