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Loss Control

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December 8, 2020

What do you know about the claimant? Simple ways to find third-party details

Adjusters can quickly find claimant details from policy information and verify the parties involved in an accident are who they say they are in Decision Net.

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November 6, 2020

November 2020 preview: Historical catastrophe activity

The last ten Novembers saw a total of 17 PCS catastrophe designations, which consisted of ten wind and thunderstorm events, three wildland fires, three winter storms, and…

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November 2, 2020

Why improving subrogation may be more valuable than adding a policyholder

Investing in subrogation operations can yield a better ROI than acquiring a new policyholder. But it requires the right training, data, and expense management to increase…

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October 23, 2020

Maximizing recovers boost customer satisfaction better subrogation

An effective subrogation operation is built on data and analysis. Carriers who embrace innovative subrogation will reap the rewards of a loyal and satisfied customer…

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October 12, 2020

Automation requires emotional intelligence to deal with large loss claims handling

Large loss claims can be streamlined by AI and automation, but needs the emotional intelligence brought to claims resolution by the handler and the insurer.

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October 7, 2020

October 2020 preview: Historical catastrophe activity

In the last ten years, there’s been 32 PCS catastrophe events in October, including 20 wind and thunderstorm events, four hurricanes, five wildland fires, two tropical…

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September 10, 2020

The future of claims: Delivering at the moment of truth

The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.

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September 7, 2020

September 2020 preview: Historical catastrophe activity

The NOAA Climate Prediction Center has raised the likelihood of an above-normal 2020 hurricane season to an 85 percent chance.

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August 7, 2020

2020 August preview: Historical catastrophe activity

The 2020 Atlantic hurricane season is still expected to be a busy one, despite a brief lull in activity after a fast start in May and June. Although the hurricane season…

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July 8, 2020

July 2020 preview: Historical catastrophe activity

Last year tied for the second most active July in PCS® history, with seven designated catastrophes, including five wind and thunderstorm events, an earthquake, and a…

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June 9, 2020

Insurance fraud detection in action: Identifying suspicious medical billing during the COVID-19 crisis

Taking a closer look at medical billing helps identify pandemic-related issues that can put patients at risk and negatively impact insurers’ bottom lines.

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June 8, 2020

June 2020 preview: Historical catastrophe activity

According to the forecast, there’s a 69 percent probability that at least one major hurricane (categories 3-5) could make landfall along the entire continental United…

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May 28, 2020

COVID-19 and workers’ comp: Managing rising claim volume and costs

With thousands of essential employees reporting to work—including health care workers—there could be an influx of workers’ comp claims related to the virus.

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May 11, 2020

May 2020 preview: Historical catastrophe activity

Last year was the most active May in the decade with seven catastrophes totaling more than $5.8 billion in insured losses.

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May 1, 2020

Medical-related fraud and theft increase during COVID-19 crisis

Unfortunately, crisis is fertile ground for fraud, whether it be the opportunistic kind or organized criminal activity.