Lou Riggio
New ways of accessing policy information speed claim settlements
Claim handlers spend a lot of time on the phone trying to get third-party policy information for subrogation purposes or to validate coverage.
What do you know about the claimant? Simple ways to find third-party details
Adjusters can quickly find claimant details from policy information and verify the parties involved in an accident are who they say they are in Decision Net.
Why improving subrogation may be more valuable than adding a policyholder
Investing in subrogation operations can yield a better ROI than acquiring a new policyholder
Maximizing recovers boost customer satisfaction better subrogation
An effective subrogation operation is built on data and analysis
Picture this: Get critical claim insights from vehicle location photos
As claims fraud persists—costing property/casualty insurers approximately $30 billion a year—adjusters play an increasingly important role in identifying questionable…
Want to reduce cycle times? Find missing claim details faster
Claims adjusters are charged with a difficult task: They have to process claims quickly and efficiently, but sometimes they don’t have the necessary information to do so.…
Uncover key claim details with social media
The average person spends two hours a day on social media. Hidden within the sea of tweets, snaps, and posts on these social platforms is valuable information for the…
How a professional’s reputation can expose inflated claims
Trusting information at face value is a thing of the past. Claims professionals know this well, because they must gather information on a claimant and research prior…
Looking beyond the blind spots to get the whole claims picture
Missing details can be key to settling insurance claims. What insurers don’t know can definitely hurt them.