ISO ClaimSearch®

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Fast-track meritorious claims while improving fraud detection

ISO ClaimSearch® is more than the world’s largest database of property/casualty claims—it’s also a robust claims intelligence platform. Its claims-matching technology is an essential first step in fraud detection, and the results can help facilitate fast-tracking. The platform also provides seamless access to integrated claims fraud-detection and investigative analysis tools.

More than 90% of the property/casualty insurance industry relies on ISO ClaimSearch.

Matching: Important first check against insurance claims fraud

Iso Claims Solutions

Matching: Important first check against insurance claims fraud

When an adjuster enters a claim into ISO ClaimSearch, it's compared to more than 1 billion claims. If there's a match, the adjuster gets an alert with details. This match report is a vital first check against claims fraud because it can turn up:

  • multiple policies on the same vehicle
  • prior SIU involvement
  • several addresses for the same individual
  • Social Security number used for more than one person
  • a number of other insurance claims fraud indicators

Historically, 80% of claims entered into ISO ClaimSearch have returned matches.

Visual ISO ClaimSearch - Claims Alerts Dashboard speeds decision making

Iso Claimsearch Dashboard

Visual ISO ClaimSearch - Claims Alerts Dashboard speeds decision making

Determine if claims can be fast-tracked or if they require a closer look with at-a-glance insight.

Each claim is color-coded (next to the claim number in the upper left-hand corner) to reflect whether it has the following:

The dashboard includes a list of specific alerts (if applicable) as well as a timeline of any matching claims with loss type. You can drill down to learn more about both alerts and matches.

If claim status is green, consider fast-tracking. Yellow claims with matches may need a quick review—or more, depending on the matching claims found. Red claims with alerts may need to be slowed down for evaluation and possibly referred to SIU.

ISO ClaimSearch adheres to the highest data security standards. Learn more about our commitment to data privacy and security.

Uncover fraud and improve efficiency for life insurance claims

Life insurers can use the advanced claims-matching technology of ISO ClaimSearch to help:

  • Detect point-of-sale misrepresentation at the point of claim
  • Identify claims filed by insureds after a death claim
  • Find missing beneficiaries
  • Automatically check and report claims for potential fraud, child support liens, and OFAC

Learn more about the ways ISO ClaimSearch can mitigate life insurance fraud.

Powerful claim insights for insurers, self-insureds, TPAs, and more

Powerful Claims Insights

Powerful claim insights for insurers, self-insureds, TPAs, and more

ISO ClaimSearch serves thousands of insurers, all 27 workers’ compensation insurance funds, more than 400 self-insureds, numerous third-party administrators (TPAs), and many state fraud bureaus and law enforcement agencies involved in insurance fraud investigation and prosecution.

Full suite of claims solutions provides compliance, claims development, and deeper fraud analysis and tools

Claims matching and alerts are just the beginning. The ISO ClaimSearch full suite of claims solutions assists with:

Decision Net

Decision Net

Find critical data to complete claims quicker, spot potential fraud, and fill in gaps to improve decision-making.

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Iso Medsentry2

ISO MedSentry

Uncover medical provider fraud, waste, and abuse in your medical billing data with predictive analytics and expert clinical analysis.

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Claimdirector

ClaimDirector

Fight claims fraud with the power of predictive analytics and leverage accurate claim scores to expedite meritorious claims for settlement.

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Netmap

NetMap Analytics

Identify organized insurance fraud activity in your claims with network analytics built on robust industry data.

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Compliance Solutions

Compliance Solutions

Save time and increase efficiency by automatically satisfying federal and state claims reporting compliance requirements through ISO ClaimSearch.

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Subrogation

Subrogation Solutions

Get essential data to identify subrogation opportunities faster, initiate the recovery process, and improve customer satisfaction.

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Detect fraud in digital loss images

Digital Database

Detect fraud in digital loss images

ISO ClaimSearch customers can detect preexisting damage and uncover potential image fraud with the digital media database. This free enhancement gives you access to prior-loss photos on match reports and cutting-edge image forensics to detect suspicious images.

Access foreclosure information in ISO ClaimSearch

Iso Claimalert Foreclosure

Access foreclosure information in ISO ClaimSearch

ISO ClaimAlert™: Foreclosure reports foreclosure activity users report to ISO ClaimSearch. It alerts you when a claimant has a property in foreclosure, giving you an opportunity to investigate cases where moral hazard could be an issue.

Quickly access ISO ClaimSearch in Guidewire

Iso Claimsearch Accelerator For Guidewire

Quickly access ISO ClaimSearch in Guidewire

ISO ClaimSearch customers can access all the functionality of the visualized claim intelligence platform in Guidewire ClaimCenter. The ISO ClaimSearch accelerator allows users to access claim history insights without leaving their claims management system.

Access claim insights on the go

Mobile Phone Icon

Field staff can access loss history insights onsite while inspecting a loss through the ISO ClaimSearch mobile app. The intuitive app—available on iOS and Android—allows you to collect data, run searches, and conduct investigations while on the go.

For more Verisk claims solutions, check out:

Involve the policyholder. Improve the process.

Claimxperience

Involve the policyholder. Improve the process.

Now claims representatives can truly collaborate with policyholders. Involving the policyholder more deeply in the claims process can help improve customer satisfaction and reduce claims-handling costs.

Respond

Respond

Respond

Respond® predictive analytics help you correlate each storm’s severity and anticipate the storm's effects more accurately. You can better mitigate risk, improve service, and optimize response resources.

With Respond, Verisk is changing the way insurers react to damage from natural hazards. Respond lets you visualize the effect of each peril in the context of local policies. The near real-time weather analytics are tailored to your needs and integrated into your workflow.

Contact Us to Learn More

Other Ways to Connect

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

  • Chat Now

    Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

  • Main Toll-Free: 1-800-888-4476

  • Global Toll-Free: International Access code, then 800 48977489
    When calling from the UK, please dial 00 800 4897 7489

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