iiX Online Privacy Notice

Insurance Information Exchange (“iiX”), a Verisk Analytics business, respects your concerns about privacy. This Privacy Policy covers iiX's practices for handling personal information provided by the general public to iiX over the Internet through the publicly available website, www.iix.com (“the Site”). The Online Privacy Notice describes the types of personal information we obtain from the general public using iiX's publicly available website, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the information and how you can contact us about our privacy practices.

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Information We Obtain and How We Use It

You may choose to provide personal information (such as your name and contact details) through the Site. Here are ways you may provide the information and the types of information you may submit. We also describe how we may use the information you provide to us.

Contact Us

You may contact us to request information, make a suggestion, ask us a question, or report an issue with the website by sending an email to privacy@iix.com. We use the information to respond to your inquiry.

Click for Live Support

You may contact us to request live support by completing the "Click for Live Support" form. You must provide your name, email address, phone number, account number, and problem description. We use the information to respond to your inquiry.

Click for Live Sales Rep

You may contact us to request sales support by completing the "Click for Live Sales Rep" form. You must provide your first name, email address, phone number, and account number (if applicable). We use the information to respond to your inquiry.

Other Website Features

We may offer visitors to our Site various features, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with such features.

Other Uses of Information

In addition to the uses discussed above, we may also use the personal information you provide on our Site to operate, evaluate, and improve our business. Specific uses include developing new products and services; managing our communications; performing market research; advertising and marketing; analyzing our products, services and websites; and administering our websites. We may also use the information to protect against and prevent fraud, claims, and other liabilities and to comply with or enforce applicable legal requirements and industry standards. In addition, we may also use the information we obtain through this Site in other ways for which we provide specific notice at the time of collection.

Information We Obtain by Automated Means

When you visit our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, and web beacons. Cookies are files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. Your browser may tell you when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site.

Our web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. They may also log information about your interaction with this Site, such as the pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called "web beacons" - small files that link web pages to particular web servers and their cookies. We may also collect information from your browser, such as your browsing history.

"Do Not Track" Signals

Your browser settings may allow you to transmit a "Do Not Track" signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to "Do Not Track" signals from your browser or other mechanisms that enable choice. Please note that while we may not process or respond to "Do Not Track" signals, we do not permit third parties to collect your personally identifiable information (PII) over time and across third-party websites or online services.


Information We Share

We do not sell or otherwise disclose personal information we collect on our Site, except as described here. We may share personal information we collect on this Site with affiliates and service providers that perform services on our behalf. We do not authorize those service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share personal information we collect on this Site with our affiliates and with other reputable companies, which may use the information for marketing purposes. In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process (such as court order or subpoena), (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner consistent with our Online Privacy Notice.

Personal Information Disclosure: United States or Overseas

iiX does not offshore work related to processing consumer reports, nor does iiX transfer data to third countries or store data in third countries. Consumer Reports or Investigative Consumer Reports are compiled and maintained in the United States.


Your Rights and Choices

We offer you certain choices about how we communicate with you and what information we obtain from you. As required by applicable law, you may withdraw consent you previously provided to us. We will apply your preferences going forward. You may exercise these choices by contacting us as specified in the "How to Contact Us" section below. You may also, at any time, object — on legitimate grounds and free of charge — to the processing of your personal information. Subject to applicable law, you may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements.

You may contact us as described in the "How to Contact Us" section below to update your preferences, ask us to remove your information from our mailing lists, or submit other requests.


How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Links to Other Websites

This Site may provide links to other sites. Companies other than iiX may operate those websites. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for any aspect of any website we do not operate, including linked websites you may visit. We are not responsible for the content of those websites, nor are we responsible for any action of those websites, including but not limited to data collection, data use, or the privacy practices of those websites.


Updates to Our Online Privacy Notice

We may update our Online Privacy Notice periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post the updated version on this page and indicate at the top of the notice when it was most recently updated.


How to Contact Us

If you have any questions or comments about this Online Privacy Notice or to any issue relating to how we collect, use, or disclose personal information, or if you would like us to update information we have about you or your preferences, please contact us as indicated below.

Email us at privacy@iix.com

Call us at 1-800-299-7099