Integrating for Excellence: ISO Workers’ Compensation Solutions Now Part of ISO Claims Partners

By Robert Lewis September 26, 2017

ISO Claims Partners and ISO Workers’ Compensation (WC) Solutions have joined forces. Our customers will benefit from improved analytics, integrated data platforms, and a better user experience.

The alliance of ISO Claims Partners and ISO WC Solutions paves the way for streamlined systems and overall improvements. The FROI/SROI data that flows through wcPrism®, for example, can now be run seamlessly through our severity scoring tool, wcNavigator®. This will assist customers with proactively identifying high-severity claims and reducing unnecessary claim costs.

Given the strong regulatory climate that surrounds our industry, the additional WC data expertise will serve our clients’ evolving needs. Al Faber, director and division head of ISO Workers’ Compensation Solutions, explains, “We can leverage our collective knowledge of WC data assets to create groundbreaking products that will fight fraud, help better understand risk, and improve individual carrier competitiveness. Most important, we’ll provide tools designed to advance the overall standards of care in support of our injured workers.” He adds, “Data will never replace the need for the human touch, but—if leveraged appropriately and responsibly—data may serve as a guide to backfill some of the institutional knowledge our industry stands to lose over the next five to ten years.”

ISO Workers’ Compensation Solutions offers wcAnalyzer™, wcPrism, and wcCapture™. These innovative, cost-effective solutions address the needs of workers’ compensation insurers, regulators, industrial accident boards, statistical agents, and rating organizations.

We’re also looking forward to opportunities to combine the industry insights offered by our workers’ compensation products and services. That will provide our customers with a more detailed view of claims and key metrics to help improve their claim management processes and help bring together the pieces of the workers’ compensation and Medicare reporting puzzle. In turn, new combinations of industry data insights will offer a more holistic view of the life of a claim—and the macro trends affecting claim outcomes.

Carrie Barr, COO of ISO Claims Partners, sums up our feelings about this change: “We’re thrilled to have WC Solutions join our team. This new alliance will help all of us provide carriers with better technology, better data, and better analytics. By combining ISO Workers’ Compensation Solutions products with our ISO Claims Partners solutions, we can really make a difference!”

For information about ISO Workers’ Compensation Solutions, please contact Rob Lewis, president of ISO Claims Partners, at robert.lewis@verisk.com.


Rob Lewis

Robert Lewis is president of ISO Claims Partners, a leading provider of compliance services for many of the world’s largest insurers, third-party administrators, and Fortune 1000 companies. His primary focus is on strategic initiatives and product innovations.