var i = (window.location.host == "www.verisk.com") ? 'GTM-NKWPGK' : 'GTM-NR9MLKH'; (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', i); </script>  <script> // Holding Experimentation events until user opt in window["optimizely"] = window["optimizely"] || []; window["optimizely"].push({ "type": "holdEvents" }); </script> <script type="text/plain" class="optanon-category-C0004"> window.addEventListener("load", function() { window.optimizely.push({type: "sendEvents"}); }); </script> <script src="https://cdn.optimizely.com/js/22793102135.js"></script>  " height="0" width="0" style="display: none; visibility: hidden" ></ iframe >

Mark Anderson

Mark Anderson is customer support manager of the Verisk Analytics iiX unit, a premier provider of motor vehicle reports (MVRs) and preemployment screening services. Having been with iiX more than 20 years, his focus has always been on improving the customers experience. He currently manages a team that has continued to provide a customer satisfaction rate of 96% or above for over 10 years.

Check

2/14/2017 - 1 min read

Your Questions, Our Answers: The Truth Behind Background Check Turnaround Times

As we discussed in a prior blog (Why Do You Need Verified Background Checks?): "We only offer criminal searches that are based on verified records.

Password Resets Explained

2/9/2017 - 2 min read

Your Questions, Our Answers: Password Resets Explained

This is the first in a series of posts, Your Questions, Our Answers, in which we’ll address common inquiries from our customers.