Carlos Martins

Carlos Martins

Carlos Martins is vice president of ISO Claims Solutions at Verisk. You can contact him at Carlos.Martins@verisk.com.

Five Tips for Handling Catastrophe Claims Fraud

With hurricane season right around the corner, memories of Superstorm Sandy remain fresh. Forecasts for storm activity are starting to appear, as they do every April, and it looks as though this year may be above...

2012 ISO ClaimSearch Review: Claims Reporting Enhancements

ISO implemented several changes to the claim reporting function: Scheduled property indicator — The fraud-fighting enhancement indicates if lost or stolen personal property is scheduled (specifically insured under an...

2012 ISO ClaimSearch Review: Claims Inquiry Enhancements

In 2012, we implemented several changes to the ISO ClaimSearch ® Claims Inquiry function to improve the end-user experience for claims adjusters and SIU personnel and provide increased efficiency and more precise...

2012 ISO ClaimSearch Review: Overview

The year 2012 was noteworthy for ISO ClaimSearch ® . We added more than 66.4 million new claims, a 9.5 percent increase over the number of new claims added in 2011. The database contains 843.7 million claims across al...

Big Data, Catastrophe Losses, and Insurance Industry Disruption

Is disruption coming to the property/casualty insurance industry? According to a new report from Novarica, five factors may bring change to the sector, with “Big Data and analytics” and “catastrophe losses” among them...

How Much Does Claims Handling Matter?

When a catastrophe strikes, the claims department has one primary mission: serving its customers. But that mission also fulfills another purpose. By delivering a superior claims experience, with knowledgeable claims...

Envisioning a Claims Fraud Detection App

The mobile revolution is under way. While we’re still in the early stages of smartphone use in general, it’s clear that technology is already beginning to change how we live — and work. For claims adjusters, the...

Insurance Claims Analysis: Your Own Data Isn’t Enough

Most proactive claims management tools — from business processing rule engines to SIU claim identification systems — focus only on insurers’ own data. After all, what else do carriers have access to? While this approa...