Connect with your customers when they need you most.
A slow, disconnected, and burdensome claims process can disappoint a customer you worked hard to win. But in the stressful moments after an accident, it can be difficult to connect with insureds to help ease their way back on the road.
The right data, delivered in real time, can reduce cycle times and deploy claims resources more effectively. The Verisk Data Exchange™ can be your pipeline to telematics data with the power to transform the claims process.
Expediting accurate claims reporting
The Telematics Concierge Claim Service is built on the groundbreaking Verisk Data Exchange to expedite accurate claims reporting. Using diverse types of data transmitted from vehicles, including connected automakers and telematics service providers, the exchange helps insurers elevate their claims handling with capabilities such as theft recovery, accident reconstruction, and targeted assignment of claims based on accident severity and adjuster expertise.
Get connected with a full suite of solutions powered by telematics
Instant Notice of Loss™
With customers’ permission, insurers can receive first notice of loss directly from the accident scene. Improve processing via warm transfer and/or by simply accessing event data. Learn more.
Claims performance analytics
Leverage past claims and anonymized historical collision event data to build or validate models and understand data related to a total loss versus repairable collision damage.
Claims-handling services
Vehicle information helps with accident reconstruction and theft recovery. Fed through injury and property damage predictive scoring models, this data also empowers automated assignment of claims to appropriate adjusting staff.
Reap the benefits of claim services data from the Verisk Data Exchange
Flexibility
Data and insights support use cases across claims and improve the customer experience.
Integration efficiency
We have the integrations covered; no need to wait for internal IT resources when we can bring claims data to insurers.
Improved claims handling
Provide great customer care with fewer touchpoints. Leverage precise telematics data to reduce cycle time and quickly distinguish total losses from repairable claims.
Consumer consent
Keep consumers in control and build trust by capturing consent when it really matters.
Auto physical damage costs reveal the price of safety
When the latest safety and convenience features in today’s cars are damaged, the repair costs can be staggering.
Looking beyond the blind spots to get the whole claims picture
A special kind of “blind spot” may be affecting your adjusting team—when claims representatives go to settlement without seeing all essential facts.
The telematics advantage: Driving data on the spot
By having telematics data available for claims management, consumers and insurers alike can gain a better understanding of how to mitigate claims—almost before they happen.
Safer driving and lower claims through telematics
Insurers leveraging telematics can help their customers drive smarter, reducing claims and increasing safety.
Telematics and the future of insurance
IoT technology presents opportunities beyond the connected car to improve claims processing and customer service and engagement.
Web Seminars
Dig deeper into Verisk's wide range of telematics solutions with our Web Seminars. Watch our “Telematics – High Performance Claims” webinar.
Be there with superior service
When your customers are in an accident, you can be at their side before they leave the accident scene. Learn how.
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