COVID-19 Resources for P/C Insurers

COVID-19 Insights

The Latest from ISO Emerging Issues

June 1, 2020
What Could the Future of Food Production and Distribution Look Like?
Through the lens of technological developments, it could be argued that the 2010s was the decade of convenience and leisure.

June 1, 2020
Update on E-scooters During the COVID-19 Crisis
Pre-COVID-19, all the way back in 2019, The Verge indicated that hopping on an e-scooter wasn't always harmless fun: for example, over the course of a nearly three-month study in Austin, Texas, the Centers for Disease Control and Prevention (CDC) identified 271 people that sustained scooter-related injuries.

June 1, 2020
Head Injuries: The COVID-19 Crisis Could have a Significant Impact on Football Participation in Years to Come
As many Americans are confined to their homes during the COVID-19 outbreak, avid sports fans around the country are wondering if they will be watching sports on television in 2020.

June 1, 2020
COVID-19: Drug Shortages are Becoming More Prominent, and There Appears to be No Quick Fix
Even prior to the COVID-19 outbreak, reports had been surfacing about the complications resulting from the complex supply chain that is involved in developing pharmaceutical drugs; especially with generics, which account for 90% of all prescriptions filled in the U.S., per CNN Business.

June 1, 2020
Researchers Investigate Aerosol Transmission of SARS-CoV-2 Virus
Evidence is reportedly mounting that there is a risk that the novel coronavirus (SARS-CoV-2), which causes COVID-19, may be transmitted through the air as an aerosol emitted from an infected person.

May 26, 2020
Cities Use Ridesharing to Handle Some Transit Routes During COVID-19 Crisis
The COVID-19 crisis lockdowns have prevented people from traveling far from their homes, which have impacted ridesharing services dramatically.

May 26, 2020
During Quarantine, Concerns of Domestic Gun Violence Rise
While a lack of public gatherings (schools, concerts, parties) certainly helps mitigate the possibility of mass shootings, gun violence still looms as an issue during COVID-19.

May 18, 2020
Various Guidelines Released for Post-COVID-19 Risk Management
Although the COVID-19 crisis continues to persist in some countries and cities, some buildings will be re-opened for certain businesses and schools as lockdowns are gradually lifted.

May 18, 2020
COVID-19: What Will Urban Transportation Look Like in the Year to Come?
For the duration of the COVID-19 crisis, news reports and visuals coming from China and Europe effectively represented a peek into a time portal for anxious U.S. businesses and residents.

May 18, 2020
How Will the Next Influenza Season Affect—and be Affected—by COVID-19?
Axios has reported on another COVID-19 consideration that could potentially grow more relevant as 2020 eventually winds down: flu season.

May 11, 2020
Diving into the Food Supply Chain: Why Has COVID-19 Led to Various Issues in U.S.?
As COVID-19 emerged into a generational pandemic, supply chains that chugged along and kept the global machine going in relative obscurity were suddenly thrust into the spotlight.

May 11, 2020
Artificial Intelligence Tools Being Used to Assist Healthcare Facilities with COVID-19
If necessity is the mother of invention, then many artificial intelligence tools may very well be borne out of this COVID-19 crisis.

May 11, 2020
COVID-19 Crisis Highlights Drone Capabilities
During the COVID-19 crisis, there have been various reports of drone use to assist in remote regions.

May 11, 2020
Updates in Alternative Energy: Microgrids, Nuclear Fusion, Energy Use Trends During COVID-19
Wired has reported on an ongoing electricity experiment in a small Colorado town that could have large implications for how energy is produced and consumed.

May 11, 2020
FDA Extends E-cigarette Premarket Review Deadline Due to COVID-19 Crisis
Back in 2019, The Hill reported that a federal judge had “ordered the Food and Drug Administration (FDA) to speed up its reviews of thousands of electronic cigarettes currently on the market.”

May 4, 2020
The Recycling Industry May be at a Crossroads
The recycling landscape shifted significantly, per Wired, in January 2018 when China stopped accepting two dozen types of recycling materials (including paper and plastic).

May 4, 2020
Norovirus News: $25M Hot Food Fine; Frozen Fruit Also Found Guilty
As WGN9 News noted, we are not hearing about COVID-19 warnings related to food because the virus that causes it, SARS-CoV-2, cannot survive our stomach acid.

May 4, 2020
Plumbing Concerns When Buildings Re-open Post-COVID-19
In 2019, Citylab explained that cities in the U.S. with shrinking populations have experienced poor water quality because of underutilization and underfunding of the drinking water infrastructure.

April 30, 2020
Rethinking Risk: The Potential Impacts for Personal and Commercial Lines Loss Costs
(from Visualize)
With much of the country staying at home and closed for business due to COVID-19, a substantial portion of the economy has nearly ground to a halt.

April 27, 2020
Getting Ready for a Restart: Managing Business Risks in a COVID-19 World
(from Visualize)
Here's a roadmap for how businesses can safely reopen during the COVID-19 pandemic.

April 27, 2020
Air Pollution Comes Under COVID-19 Spotlight
While smoking both conventional cigarettes and vaping devices have reportedly been linked to greater health issues for those who are inflicted with COVID-19, another “silent killer” has now been said to potentially have negative effects: air pollution.

April 27, 2020
3D Printing PPE Concerns During the COVID-19 Crisis
There have been reports that 3D Printing technology is being used to develop components that are vital for the production of crucial medical equipment, such as Personal Protective Equipment (PPE), during the COVID-19 outbreak.

April 27, 2020
How is COVID-19 Impacting the Cannabis Industry?
Cannabis is a subject the ISO Emerging Issues team has been keeping tabs on for several years as legalization continues to steadily progress through many states in the United States, and abroad.

April 27, 2020
FBI Warns About Cryptocurrency and Other Scams During COVID-19 Crisis
The Federal Bureau of Investigation (FBI) has issued a press release regarding cryptocurrency scams related to the COVID-19 outbreak that may occur via online accounts and via the "thousands" of globally located cryptocurrency kiosks.

April 20, 2020
Ransomware Threats Against Healthcare During COVID-19 Crisis
INTERPOL (International Criminal Police Organization) has reported on an increase in ransomware threats against healthcare providers during the COVID-19 crisis.

April 20, 2020
Opioid Updates: CDC Report, COVID-19 Impacts, and Illicit Market Status
This past March, the Centers for Disease Control and Prevention (CDC) released an analysis of data produced by 39 U.S. states and jurisdictions from 2017-2018.

April 20, 2020
Frequency and Severity: What Impacts Does Smoking Have on COVID-19?
Frequency and severity are two popular terms in the insurance universe. Below are multiple examples of how smoking—through both traditional cigarettes and e-cigarettes—may increase the frequency and severity of COVID-19.

April 20, 2020
Distribution of Counterfeit Medical Goods are Surging Amid Equipment Shortage
With a reported shortage in masks and other accessories that could help reduce the spread of COVID-19, it appears that scams to exploit this gap in supply are proliferating.

April 20, 2020
How the COVID-19 Crisis May Affect Weather Data
During the COVID-19 crisis, experts (including Verisk's AIR) have been forecasting the geographic spread of the virus and the number of hospitalizations from this unfortunate event.

April 20, 2020
California Allows Nuro to Test AV Delivery Without a Driver
The World Economic Forum (WEF) notes that the U.S. Centers for Disease Control and Prevention (CDC), as well as other government agencies around the world, have been advocating for social distancing to help prevent the spread of the SARS-CoV-2 virus.

April 14, 2020
Will Fewer Drivers on the Road Mean Lower Auto Losses? It Depends
(from Visualize)
Staying at home and closing nonessential businesses during the COVID-19 crisis has resulted in one major benefit for people who still need to drive their vehicles: fewer cars on the road.

April 13, 2020
Various Buildings Converted for COVID-19 Patients
To handle the overwhelming number of COVID-19 patients and forecasts for hospital beds, buildings in many impacted areas are reportedly being converted into hospital-like facilities.

April 13, 2020
Report: Cyber Criminals Targeting Long-Term Strategy to Exploit COVID-19 Vulnerabilities
The COVID-19 outbreak has generated a plethora of concerns, and cybersecurity appears to be no exception.

April 13, 2020
Municipal Wastewater May Contain COVID-19 Clues
Although the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) both stress that the main path of the novel coronavirus transmission is via respiratory droplets, some researchers are looking at the outbreak from a gastrointestinal angle

April 13, 2020
COVID-19 Puts Stress on Wildfire Preparations for Upcoming Season
Hellacious wildfire seasons in 2017 and 2018 shook up the landscape of California wildfire management. In response, the governor of California announced that $1 billion would be invested over a five-year span of forestland management.

April 13, 2020
How Will Innovation Shape the World After COVID-19?
The sheer velocity in which COVID-19 has upended the way of life for hundreds of millions—if not billions—of people may serve as a deterrent to try and process what the world will look like in a month.

April 9, 2020
The delivery economy: New coverages for drivers and businesses during COVID-19
(from Visualize)
The COVID-19 pandemic has led to a rapid shift in some quarters of the commercial sector regarding deliveries.

April 7, 2020
Addressing the Challenges of COVID-19: From Underwriting to Claims
(from Visualize)
The COVID-19 pandemic is creating new challenges for property/casualty insurers and policyholders across both personal and commercial lines.

April 6, 2020
Sanitizer Supply Chain Gets a Hand from Liquor Industry
The Centers for Disease Control and Prevention (CDC)has been advising the public to wash their hands with soap or to use sanitizer to prevent against becoming infected with COVID-19.

April 6, 2020
How is 3D Printing Assisting with Medical Equipment Shortages?
While various supply chain issues are reportedly causing issues for a wide range of industries, the inability for hospitals to procure the appropriate equipment could have the most harrowing impacts.

April 6, 2020
Researchers Explore Complex Pandemic Models Based on Social Contagion Patterns
Science Daily has reported that researchers from University of Vermont, Northeastern University, and the University of Michigan have been considering newer, more complex pandemic modeling after identifying similar patterns in both biologic and social contagions.

March 30, 2020
COVID-19 Tests Telehealth and the Internet
The global spread of SARS-CoV-2, which causes COVID-19, appears to call attention to an increased need for virtual medical visits (telemedicine or telehealth), as well as increased dependency on the internet needed for that service: remote working, e-learning and streaming entertainment (videos and gaming).

March 30, 2020
Hospitals Face Equipment Shortage as COVID-19 Cases Continue to Surge
In the summer of 2019, a story published by Wired estimated that only 5% of the nearly 230 million surgical masks and 30% of approximately 20 million respirators purchased by American health care are manufactured in the United States.

March 30, 2020
Examining How COVID-19 Could Impact Auto Parts Supply Chain
In addition to health risks, there are a wide range of potential supply chain impacts that may topple because of the continued spread of novel coronavirus.

March 23, 2020
Sharing Economy Reacts to COVID-19 Outbreak
Ridesharing, home sharing and the gig economy industries are all reportedly concerned with the COVID-19 outbreak, with some already being impacted by it, and others preparing for it.

March 23, 2020
Companies May Face Increased Cyber Risk During COVID-19 Outbreak
Lexology has reported about a potential increase in cyber risk for some companies that resort to having more staff work remotely during the COVID-19 outbreak to mitigate possible infections.

March 23, 2020
How is Genomics Being Used to Contain Coronavirus Spread?
In lieu of a COVID-19 vaccine that, according to the director of the National Institute of Allergy and Infectious Diseases, will take “at least a year and a half” to be ready for use, other efforts are reportedly being made to contain the spread of coronavirus.

March 23, 2020
Societal Trends Have–and May Continue to–Heighten Pandemic Risk
The impacts from coronavirus have reverberated throughout society. As countries and cities across the globe reportedly scramble to simultaneously contain the virus and mitigate disruptions, a question looms for if, and when, the fallout from coronavirus and its associated disease, COVID-19, is eventually managed: What if this happens again?

March 16, 2020
EPA Releases List of Anti-SARS-CoV-2 Surface Disinfectants
As the Centers for Disease and Control and Prevention (CDC) explains, SARS-CoV-2 is the virus that causes the COVID-19 disease. The CDC notes that transmission of the virus is mainly airborne from person to person.

March 16, 2020
COVID-19 Concerns Cancel and Postpone Conferences Worldwide
Wall Street Journal has reported that businesses conferences around the world have been forced to cancel or postpone due to concerns related to the novel coronavirus.

March 9, 2020
How Some Markets May be Disrupted by COVID-19 Outbreak
This post examines the potential impacts that various markets may experience as novel coronavirus continues to spread.

March 9, 2020
Telemedicine Being Deployed in Response to Coronavirus Spread
Mobihealthnews has reported on a series of technological developments, such as telemedicine and 5G, that are being incorporated into the diagnosis of novel coronavirus (COVID-19).

March 2, 2020
China's Coronavirus App Determines if User Has Been Near Infected Individuals
What if your smartphone could warn you that you've been near a person with a contagious disease? That's more or less the app that BBC has reported that China has released to help contain the spread of the novel coronavirus (SARS-Cov-2).

February 24, 2020
Novel Coronavirus Disrupts Some Global Businesses
The New York Times has reported that not only have many industries in China been closed to help mitigate the coronavirus outbreak (possibly until March 1st 2020, per The Verge), but many global companies have been compelled to make business decisions related to the outbreak, and some expect negative financial impacts.

February 24, 2020
Why the WHO is Concerned about Social Media's Role With the Spread of Coronavirus
If you are a reader who resides in the Northeast, perhaps there have been occasions in which snowy weather has forced you to stay inside for a day, if not multiple days.

February 18, 2020
Coronavirus: Various Supply Chain Concerns Come Into Focus
With the World Health Organization (WHO) declaring in January that coronavirus had emerged into a global emergency, the supply chain is one of several areas of focus to consider.

The Latest from Claims

Real Talk: Interactive Virtual Conference Series

Insurers face tough challenges right now to safeguard staff while providing insureds with the best possible service under difficult circumstances. To help insurers master the new world of remote claims processing, we’re presenting an interactive, virtual conference series to help you serve clients during this unprecedented time.

Upcoming Event: June 23, 2020
Personal Auto Insurance—Trends, Predictions, and Strategies to Compete in the “New Normal”
Register for the upcoming webinar with Joel Camarano, VP Personal Lines Auto and Jared Smollik, VP Personal Lines Actuarial and Analytics at ISO


June 2, 2020
PCS Report: Pandemic Parametric
This PCS report explores the economic crisis caused by COVID-19 and discusses the role alternative forms of risk transfer will play in pandemic coverage.

May 28, 2020
Moving forward in the age of COVID-19: Personal lines strategies for the “new normal”
(from Visualize)
Doug Caccese, president of Personal Lines for ISO, shares three key strategies insurers must embrace in the “new normal” to help drive profitability and growth in the long term.

May 28, 2020
COVID-19 and workers’ comp: Managing rising claim volume and costs
This article explores COVID-19-related challenges that the workers’ compensation industry is facing as frequency and severity rise.

May 13, 2020
Hurricane Season: How COVID-19 Could Impact Catastrophe Claim-handling
This new PCS white paper examines the implications of remote adjusting during hurricane season and explores the technology that can assist adjusters and claimants alike.

May 1, 2020
Medical-related fraud and theft increase during COVID-19 crisis
(from Visualize)
Read about the rise in claims fraud, medical equipment thefts, and COVID-19 related scams that are all challenging insurers during this public health crisis.

April 15, 2020
Estimating claims remotely? Uncover potential fraud in digital loss images
(from Visualize)
While customer-submitted and third-party loss photos can expose carriers to fraud, the development of an industry-wide digital media database is mitigating that risk.

April 10, 2020
Cargo Theft Activity and COVID-19
CargoNet has a new Intelligence Alert with information on recent cargo theft incidents—including medical supplies—and a discussion of cargo security during times of economic hardship.

To read additional articles on the impact of COVID-19 on property/casualty insurers, please visit Visualize.