Verisk partners with Dutch insurer Achmea Personal Injury to transform claims

14 August 2025 / 2 min read

Achmea

Verisk is excited to share a major milestone: Achmea Personal Injury, part of leading Dutch insurer Achmea, has selected Verisk as a strategic partner within claims management.

Achmea Personenschade (APS) is part of Achmea, the largest insurance company in the Netherlands. APS is committed to supporting individuals who have suffered personal injury due to accidents or incidents. Their mission is to provide personal, empathetic, and expert guidance throughout the recovery and claims process, ensuring their clients receive the help and compensation they need. APS wants to lead the industry with transparency, swift support, personal contact, and digital self-service possibilities in the heart of their strategy.

Remco Dijcks, Manager Digital & Change at Achmea Personal Injury:

“We aim to continuously develop and improve our services for our 30,000 customers. When working on improving our medical advice processes, we have been searching for the right solution for quite some time. When we came across Verisk it turned out to be a strong match—more aligned with our needs than we initially expected. Verisk and its platform, Mavera DSS, encouraged us to redesign our way of working, including how we integrate new technology into our medical workflows. As the conversations with Verisk progressed, we began challenging long-held ways of thinking—bringing new ideas to existing challenges. We quickly saw the value of a system that is ready-made yet flexible enough to adapt to our specific needs.”

Remco 350x350

Remco Dijcks, Manager Digital & Change at Achmea Personal Injury

Security and compliance were key factors in the decision-making process, and Achmea Personal Injury found confidence in Verisk’s track record and test results, being both part of the global Verisk group and trusted by leading Nordic insurers.

Remco adds:
“Another deciding factor was how easy it was to work together. From day one of the partnership, it felt like one team. We built strong relationships through online meetings and on-site visits, and the entire process has been remarkably smooth.”

Roine Gabrielsson, Managing Director Nordics at Verisk comments:
“This is a major step for us, and we’re incredibly proud to be chosen by Achmea Personal Injury. It’s a strong validation of all the work we’ve put into building Mavera DSS. At our core, we’re a software company—and this partnership shows the strength of our product.”