Reporting a motor vehicle claim and knowing immediately what to do next – that's what all claimants want. However, it is not always easy for claims handlers to provide a qualified assessment immediately. CLAIMdirect can support you here.
The recommendations for action are determined on the basis of individual customer regulations and immediate, valid repair cost forecast. Claimants are well informed and receive rapid support, as claims can be managed directly through connections.
Recommendations for action for those in charge are determined on the basis of individual sets of rules and an online repair cost forecast.
In addition to recommendations for action, further information such as repair cost forecasts, replacement values and residual value forecasts are provided.
Interfaces can be used to control damage directly to service providers, for example to commission expert opinions.
Optimise the entire claims management process with our full suite of solutions.
When providing individual support for the appraisal process, we aim for quick and cost-efficient processing without losing focus on quality and the end customer.
The customised verification of receipts is aimed at a cost-efficient and fair settlement, taking into account the obligation to minimize damages. Documents are professionally checked and test reports are prepared for fictitious settlement or approval.
Our teams of experts support the claims and benefits settlement of various insurance lines to the desired level of integration: from selective relief of certain activities to case-closing settlement of motor claims.