International
COVID-19 and FCA signposting delay give travel insurers time to reflect on cover
As the FCA signposting rules encourage insurers to direct potential business elsewhere, insurers may need to re-evaluate their cover.
ADAS could improve road safety, but creates challenges for UK and Ireland insurers
ADAS features are becoming increasingly common in cars in the UK and Ireland, however insurers face challenges in obtaining accurate and meaningful data.
Storms Ciara, Dennis, and Jorge reinforce need for robust models
With storms Ciara, Dennis, and Jorge all contributing to the wettest February on record, it’s time for insurers to test whether their perils models are fit for purpose.
To build or not to build: Getting portal claims solutions right in the wake of whiplash reform
Crucial questions remain over whether insurers have in-house capacity and expertise to develop fit-for-purpose solutions, or if they should opt for an industry partner.
Five ways UK property underwriters can suffer from premium leakage
Learn common ways underwriters might suffer from inaccurate rates, higher loss ratios or unexpected claims costs due to missing or misstated underwriting information.
How to get a handle on claims costs and complications with automated arbitration
The impact of the UK personal injury reforms, now set to take effect in August, is uncertain. The small claims track limit is expected to increase from £1,000 to £5,000.
COVID-19 outbreak: Remote technologies ensure “business as usual” for claims adjusters
While the world faces logistical challenges from COVID-19, insurance claims will continue to occur, and weather-related catastrophes will not abate due to the disease.
How can the London Market tackle outdated and inconsistent policy language?
London insurers write a diverse range of policies across lines of business and geographies that it’s difficult to ensure policy language is up to date and consistent.
How to optimise insurance claims and improve your customer’s experience
Insurance customer expectations are evolving. They’re seeking easier methods to purchase an insurance policy and make a claim when they experience a loss.
Freezing weather and burst pipe claims: Are insurers prepared for another ‘Beast from the East’?
UK insurers saw a significant spike in escape of water and weather-related claims during Q1 2018 when Anticyclone Hartmut struck Great Britain and Ireland.
Getting ahead of the claims game: Reducing the cost of personal injury claims, with or without delay to reforms
The 2018 Civil Liability Act is expected to take effect in April this year and is set to transform the handling of low-value personal injury claims in England and Wales.
EU warning on pre-existing conditions should prompt travel insurance reform
Seventy per cent of travel insurers in Europe currently exclude pre-existing medical conditions.
Death by a thousand cuts: Why Lloyd’s underwriters need better data for attritional losses
Not understanding the quality of a risk can lead to poor attritional loss ratios, which is why it's paramount that Lloyd’s underwriters not lose out to poor-quality data.
Why data is critical to countering insurance fraud in Ireland
Insurers in Ireland need to look at how they can use data from a wide variety of sources to significantly reduce the risk of fraud at the application and claims stage.
Subsidence, heave, and other risks beneath: Why insurers can’t rely on just one data source
When developing a peril-specific rating plan for subsidence, heave, and other ground movement risk, property insurers can’t afford to rely on just one data source.