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Insights for the UK and Irish insurance markets

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12 May 2021

From the high street to the smartphone: How the insurance industry can keep pace with digital transformation and shifting customer demands

The insurance industry is transforming at breakneck speed, with new and evolving customer expectations requiring a fundamental shift towards greater agility and…

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12 May 2021

Lack of uniformity and collaboration in cyber insurance can hold back market

Inconsistencies and a lack of standardisation in how insureds, underwriters, and regulators approach cyber insurance are persistent challenges that can hinder the…

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27 April 2021

Proactive cyber measures needed to tackle rising supply chain risks of cloud infrastructure

With organisations increasingly making use of cloud infrastructure in their supply chains, even the most well-defended enterprises can be exposed to cyber threats.

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08 March 2021

Pre-existing and linked conditions: How insurers can bring more clarity to the customer

Pet insurance customers are not always aware of the restrictions on their policies, and a lack of can often be the source of much contention during the claims process.

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04 February 2021

Beast from the East or just a cold spell? Insurers brace for freezing weather claims

As wintry weather sweeps across the UK, many insurers are cognisant that another potential 'Beast from the East' could lead to a surge in extreme cold weather claims.

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25 January 2021

Geodemographic segmentation in insurance paves way for better customer engagement

Geodemographic segmentation gains traction as a way for insurers to identify groups that share similar characteristics for market analysis and decision-making.

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18 January 2021

Three ways motor insurers can squeeze more value from vehicle data

The use of external data can help insurers identify potential fraud, but also shorten the customer journey by validating information more efficiently.

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23 September 2020

Four ways aggregated cyber data can help the London Market

The lack of relevant and credible cyber insurance data remains a huge challenge for the London Market, making it difficult to make informed decisions around cyber risk.

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10 September 2020

The future of claims: Delivering at the moment of truth

The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.

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03 September 2020

From real-time fraud detection to remote claim assessments – how lockdown has changed priorities for insurers and policyholders alike

Digital technology has become critical to provide core claims services during lockdown. Verisk is at the forefront in this field with a full range of claims solutions.

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14 August 2020

COVID-19 pandemic accelerates digital transformation of London Market

Despite the challenges of the pandemic, it has also kickstarted operational and societal changes that have showcased that Lloyd's can adapt to a more digital environment.

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11 August 2020

Why Lloyd’s underwriters need to consider casualty disaster scenarios

How Lloyd’s syndicates can identify and measure aggregations of insurance risk.