Cost-efficient claims management requires simple claims reporting as well as immediate inspection and customer-specific control. Integrating everyone involved in this process is difficult. We provide support by mapping the entire claims management process for you. In this way, we ensure a positive customer journey while taking into account high-quality, effective and cost-oriented claims management.
When providing individual support for the appraisal process, we aim for quickly and cost-efficient processing without losing focus on quality and the end customer. Our claims management system provides the client with all the important information for claims settlement. Thereby we rely on additional digital solutions.
When processing motor claims, we focus on efficiency while maintaining the highest quality.
The targeted control of the customer, for fictitious billing or repair shop control, ensures cost-efficient claims settlement.
We offer customized claims management along the appraisal process that adapts to individual needs and requirements.
The end customer and quality are the focus during processing. In addition, the client is provided with all information on claims settlement.
Digital fast claims settlement for end customers.
Online repair cost calculation with associated recommendations for action for the clerk.
Current database of posted wages from brand and K&L companies.
Optimise the entire claims management process with our full suite of solutions.
CLAIMdirect provides your team with direct recommendations for action through an online repair cost forecast. Claimants thus receive rapid support, as motor claims can be managed efficiently and controlled directly.
The customised verification of receipts is aimed at a cost-efficient and fair settlement, taking into account the obligation to minimize damages. Documents are professionally checked and test reports are prepared for fictitious settlement or approval.
Our teams of experts support the claims and benefits settlement of various insurance lines to the desired level of integration: from selective relief of certain activities to case-closing settlement of motor claims.