Customer expectations are rising across the board and CX is emerging as the key differentiator for businesses
Reliable data is an indispensable resource for actuaries, whether they are novices or seasoned practitioners.
31 May marked a major change in the way whiplash and other low value injury claims are handled.
Inconsistencies and a lack of standardisation in how insureds, underwriters, and regulators approach cyber insurance are persistent challenges that can hinder the…
With organisations increasingly making use of cloud infrastructure in their supply chains, even the most well-defended enterprises can be exposed to cyber threats.
The lack of relevant and credible cyber insurance data remains a challenge for the London Market, making it difficult to make informed decisions around cyber risk.
Despite the challenges of the pandemic, it has also kickstarted operational and societal changes that have showcased that Lloyd's can adapt to a more digital environment.
As the FCA signposting rules encourage insurers to direct potential business elsewhere, insurers may need to re-evaluate their cover.
ADAS features are becoming increasingly common in cars in the UK and Ireland, however insurers face challenges in obtaining accurate and meaningful data.
With storms Ciara, Dennis, and Jorge all contributing to the wettest February on record, it’s time for insurers to test whether their perils models are fit for purpose.
Learn common ways underwriters might suffer from inaccurate rates, higher loss ratios or unexpected claims costs due to missing or misstated underwriting information.
London insurers write a diverse range of policies across lines of business and geographies that it’s difficult to ensure policy language is up to date and consistent.
Seventy per cent of travel insurers in Europe currently exclude pre-existing medical conditions.
Not understanding the quality of a risk can lead to poor attritional loss ratios, which is why it's paramount that Lloyd’s underwriters not lose out to poor-quality data.
UK pet insurers can have a tough time keeping customers happy, especially for pets with pre-existing medical conditions.