The ISO Claims Outcome Advisor® (COATM) application-to-application (A2A) interface for Ministry of Justice (MoJ) claims significantly simplifies the handling of motor claims ranging from £1,000 to £25,000.
Although there have been significant improvements recently, personal injury claims still take time to settle, with small claims having disproportionate overheads relative to the size of the claim. The ISO Claims Outcome Advisor platform streamlines the process, shortens the life cycle of a claim in the MoJ process, and ultimately reduces the internal costs of claim handling.
Users can now handle all interaction through ISO Claims Outcome Advisor, which requires less manual effort and increases speed and efficiency. The MoJ A2A system retains a complete, easily accessible record of all MoJ activity in the interactive Management Information Dashboard.
The MoJ A2A integration to ISO Claims Outcome Advisor provides additional benefits to Case in Point users. Claim handlers get direct access to claim settlement histories to make more effective decisions and suggest settlement amounts less likely to lead to litigation.
Find out how you can use ISO Claims Outcome Advisor to improve customer service through fast, fair, and consistent settlements. Complete the form on the right, or contact us directly.
Phone: +44 (0)1252 365464