Mavera DSS Assessments

Manage medical assessments and collaborate with specialists in one connected workflow.

A dedicated platform for medical assessments

Getting a specialist assessment shouldn’t be a complicated process.

With Mavera DSS, claims handlers assign the case to a medical specialist and the platform automatically shares everything needed to complete the assessment, including the claim, supporting documentation, and assessment instructions.

Medical specialists complete their assessment in the same secure workflow, while claims handlers can follow progress, communicate, and receive the completed assessment without leaving Mavera DSS.

Mavera DSS interface showing a medical specialist card for Dr. Anna Lindholm, Specialist in Orthopedics, marked as available, with a button to assign the claim.

Manage specialist capacity with confidence

When specialist assessments are managed across emails, spreadsheets, and separate systems, it becomes difficult to plan capacity, track progress, and maintain control.

Mavera DSS gives claims organizations a clear overview of their medical specialist network. Managers can monitor assignments, availability, workloads, turnaround times, and completed assessments in one place.

This helps insurers plan capacity, identify bottlenecks, follow up on performance, and ensure specialist expertise is used efficiently across the organization.

Availability and workload

See which specialists are available, how assignments are distributed, and where capacity may be needed.

Performance and turnaround

Track response times, completed assessments, and service levels across specialists, teams, and claim types.

Quality and follow-up

Gain better visibility into assessment activity, documentation, and follow-up to support quality and continuous improvement.

Adapt to the way your organization works

Whether you work with a handful of specialists or hundreds, Mavera DSS adapts to your organization, your processes and your business rules. Use your own specialists, collaborate with external partners, or scale capacity with Verisk’s Nordic medical advisory network.

Your specialists

Work with your own medical specialists, external partners, or a combination of both.

Your workflows

Configure assignments, templates, communication and permissions around your existing processes.

Scale your capacity

Scale specialist capacity with Verisk’s Nordic medical advisory network.

Learn more

A clearer starting point for every assessment

Reviewing medical documentation is time-consuming for both claims handlers and medical specialists.

With the Insights module, Mavera DSS structures the documentation, summarizes the claim, and provides AI-powered decision support before a specialist is involved.

This helps claims handlers prepare better assignments, identify missing documentation, and decide when specialist review is needed. When a specialist is involved, they receive a clearer case from the start and can focus on the key medical questions.

Explore insights

Mavera DSS Insights preview showing an estimated medical disability of 7–8% with a confidence indicator and a strong causality result, alongside an “Ask the claim” panel answering whether the claimant had previous symptoms in the same body part, citing a March 2021 physiotherapy record.

Full control from assignment to assessment

Medical assessments involve sensitive information and important decisions. Mavera DSS keeps documentation, communication, assignments and completed assessments in one secure workflow, with full transparency throughout the process.

One connected workflow

Assignments, documentation, communication, and completed assessments in one place. No more scattered emails or spreadsheets.

Full visibility

Track every assignment and decision through the process and monitor workloads and turnaround times across teams.

Consistent quality at scale

Templates and structured workflows help teams deliver assessments of consistent quality, at any volume.

Designed for sensitive data

Role-based access, SSO and 2FA, audit trails, and EU hosting. ISO 27001 certified, aligned with GDPR and DORA.

Better collaboration. Better assessments.

With Mavera DSS, insurers can reduce administration, improve transparency and manage specialist assessments in one connected workflow.

Claims handlers get a simpler process. Medical specialists receive the information they need. Claims managers gain better control over capacity, quality and turnaround times.

Mavera DSS interface showing a completed assessment for case 870112 by Dr. Anna Lindholm, Orthopedics, with options to open the assessment or download it.

Secure collaboration, by design

Sharing medical documentation between claims handlers and specialists demands the highest level of security. Mavera DSS is ISO 27001 certified, EU-hosted, and built with role-based access, audit trails, and full alignment with GDPR and DORA.

Learn more about security and compliance

Ready to explore Mavera DSS?

Talk to our solution experts to get a guided tour and see if Mavera DSS is a good fit for your organization.

For other questions, please email hello.nordics@verisk.com.