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Insights for the UK and Irish insurance markets

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30 March 2020

COVID-19 outbreak: Remote technologies ensure “business as usual” for claims adjusters

While the world faces logistical challenges from COVID-19, insurance claims will continue to occur, and weather-related catastrophes will not abate due to the disease.

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10 March 2020

How can the London Market tackle outdated and inconsistent policy language?

London insurers write a diverse range of policies across lines of business and geographies that it’s difficult to ensure policy language is up to date and consistent.

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10 February 2020

How to optimise insurance claims and improve your customer’s experience

Insurance customer expectations are evolving. They’re seeking easier methods to purchase an insurance policy and make a claim when they experience a loss.

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04 February 2020

Freezing weather and burst pipe claims: Are insurers prepared for another ‘Beast from the East’?

UK insurers saw a significant spike in escape of water and weather-related claims during Q1 2018 when Anticyclone Hartmut struck Great Britain and Ireland.

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15 January 2020

Getting ahead of the claims game: Reducing the cost of personal injury claims, with or without delay to reforms

The 2018 Civil Liability Act is expected to take effect in April this year and is set to transform the handling of low-value personal injury claims in England and Wales.

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16 December 2019

EU warning on pre-existing conditions should prompt travel insurance reform

Seventy per cent of travel insurers in Europe currently exclude pre-existing medical conditions.

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14 November 2019

Death by a thousand cuts: Why Lloyd’s underwriters need better data for attritional losses

Not understanding the quality of a risk can lead to poor attritional loss ratios, which is why it's paramount that Lloyd’s underwriters not lose out to poor-quality data.

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07 November 2019

Why data is critical to countering insurance fraud in Ireland

Insurers in Ireland need to look at how they can use data from a wide variety of sources to significantly reduce the risk of fraud at the application and claims stage.

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31 October 2019

Subsidence, heave, and other risks beneath: Why insurers can’t rely on just one data source

When developing a peril-specific rating plan for subsidence, heave, and other ground movement risk, property insurers can’t afford to rely on just one data source.

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15 August 2019

Disrupting the static UK pet insurance market requires more clarity around cover

UK pet insurers can have a tough time keeping customers happy, especially for pets with pre-existing medical conditions.