Automatically triage motor damage claims into repair or total-loss workflows in seconds with Intelligent Vehicle Inspection (IVI). The cutting-edge solution uses AI and advanced image recognition technologies to instantly provide accurate repair pricing information and enable straight-through processing.
This short video provides a look at how IVI’s powerful AI technology automates the claim process to deliver a modern customer journey.
High claim volume strains resources
Motor claims costs are rising, inefficiencies add to the issue
Even simple claims can take several days to process
Automated triage isn’t just a tech issue. You need a supplier who can apply deep claims expertise to technology.
That’s what you get with IVI:
• Experts in technology and claims with the largest data foundations for AI
• Bespoke, transparent, and flexible implementation for your business
• Customer-first applications for a fast, easy claim process for policyholders
Seven of the top ten UK motor insurers rely on IVI for automated repair estimates
When a policyholder has an accident, they can upload images of the damaged vehicle using the IVI web app. The app ensures image quality by providing step-by-step instructions. After the images are uploaded, AI software can automatically triage and estimate vehicle damages. The app also notifies policyholders of the next steps.
Whether you’re an insurer, fleet company, hire company, auction house, dealer, or OEM, IVI can automate damage detection, reduce inspection costs, and assess costs of damages faster.
IVI streamlines motor claims by automatically:
The solution includes a self-service portal for total losses that allows policyholders or claimants to see detailed settlement offers that they can immediately accept and receive payment.